Senior Director, Operations

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers’ success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right

Job Summary:

The primary purpose of this position is to lead the improvement of the year over year manufacturing performance of a specific facility or multiple facilities and deliver company strategic objectives.  Key responsibilities include managing a P&L, continuous improvement of manufacturing processes, safety and quality, enabling and driving accelerated growth through flawless new product introductions and other business growth initiatives, automation, leadership development and people management.  Ensure the company’s continuation of its position as an industry leader.

Accountabilities & Responsibilities:

Health, Safety, and Environmental Responsibility:

• Ensure the site adheres to all health, safety, and environmental regulations, maintaining a safe workplace for all employees.
• Continuously improve the safety profile of the site by promoting a culture of safety through training, risk assessments, and the implementation of corrective actions as needed.

Compliance and Quality Assurance:

• Adhere to Integer Core Value and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
• Ensure manufacturing operations comply with all relevant regulatory standards, including FDA cGMP, ISO 13485-2003, and other industry-specific regulations.
• Adherence to the quality management systems (QMS), ensuring products meet the highest quality standards.
• Support the site through internal and external audits, addressing any findings and implementing corrective actions as necessary.

Operational Leadership:

• Lead and develop Plant Leadership Team in alignment with long-term growth strategy of the site.
• Oversee the day-to-day operations of the manufacturing facility, ensuring the efficient production of medical devices and components while maintaining a safe and compliant work environment.
• Drive key performance indicators (KPIs) such as safety, quality, delivery, inventory, productivity/cost. Regularly report on site performance, challenges, and progress toward goals to senior leadership and stakeholders.
• Ensure adherence to production schedules, product specifications, and customer requirements.
• Create, drive, and lead a culture of continuous improvement including methods and tools, behaviors and problem solving consistent with the LEAN principles established by Integer to improve production efficiency, quality, and cost control.   
• Engage and coordinate the role of enterprise functions in the site agenda.

Site Execution Plan

• Develop and execute the site plan in alignment with the business strategy, and ensure it is incorporated in the site Hoshin plan
• Provide input to the long-range Plan (LRP) for the Product Line and ensure there are capacity, capital, and footprint plans in place to support the growth.
• Develop new manufacturing technologies and automation needed to stay globally competitive and grow the site
• Work collaboratively with the Growth Teams and Commercial team to target, prospect, assess, and close new business that aligns with site capabilities

Engineering:

• Ensure new product introduction activities at the site are completed on time, on budget, at cost, and in full. 
• Oversee and support sustaining engineering to ensure maintenance of facilities and improvement of manufacturing processes
• Continuously drive process improvements and automation, inclusive of new manufacturing technology development.

Organizational Development/Engagement:

• Lead and develop a cross-functional Plant Leadership Team, both direct and indirect reports, collaborating closely with matrix managers and enterprise leaders where appropriate.
• Conduct regular performance and talent reviews, provide coaching, and ensure team members are positioned for career growth opportunities.
• Lead people in adherence to Integer values, create an environment and culture where all associates are able to contribute to their full potential.
• Conduct regular site wide communication to both DL and IDL associates.  Lead efforts to drive an engaged workforce.
• Creates an organizational development plan based on Talent reviews and site’s needs.
• Ensure successors are identified and developed for key roles.

Budget and Financial Management:

• Responsible for the P&L and accountable for achieving profitability (GM/AOI) growth targets and maximum return on invested capital. 
• Drive cost improvement, to meet or exceed profitability targets
• Using SIOP and sound business practices, develop annual financial plans with the FP&A function to support continuous growth and cost improvements. This includes developing justifications and plans for investments in training, staffing, and capital equipment. Provide Monthly Operational performance summaries inclusive of a 12-month rolling financial forecast to achieve GM/AOI performance to changing revenues and product mix.
• Support Customer Operations activities within the facility including scheduling, quoting, and customer service.
• Participate in business development activities to develop customer relationships and build pipeline. 
• Coordinate business case, risk and technical assessments, and customer communication in partnership with the commercial team to develop scenario(s) with optimum time to profit and minimum disruption to the existing business.
• Responsible for accurately forecasting Quarterly / Annual financial results and lead the site’s execution to achieve them.

Supply Chain and Inventory Management:

• Oversee inventory management, procurement, and logistics to ensure timely delivery of materials and components for production.
• Optimize the supply chain process to minimize lead times and inventory costs while ensuring on-time delivery of finished products.

Strategic Planning:

• Develop a long-term vision for the facility using Hoshin methodologies.
• Create strategies and lead manufacturing operations, manufacturing engineering, facilities, continuous improvement, and planning functions to deliver business performance and best in class products and services to customers.
• Develop, manage, and execute capital projects to budget (inclusive of expansions, etc.)
• Participate in business development activities to develop customer relationships and build pipeline.

Customer Interaction

• Partner with Commercial growth teams, business review meetings
• Assist with customer-related escalation issues
• Lead site report outs, site visits, QBRs, customer visits, etc.

Community Engagement

• Build relationships with local government and community
• Ensure compliance with local laws

Education & Experience:

Minimum Education:

• Technical or business Bachelor’s degree, with Master’s degree(s) in business or technical field desired.

Minimum Experience:

• 10-12 years complex high-tech, high mix manufacturing leadership experience in a regulated environment that afforded exposure to all areas of plant operations; medical device preferable.  P&L management in a technical environment.

Knowledge & Skills:

• Demonstrable leadership, people management and team building skills.
• Ability to manage cross-functional teams and collaborate with other departments.
• Proficiency in budgeting, financial analysis, and resource allocation.
• Strong financial acumen with proven P&L accountability
• In-depth (or working experience?) understanding of supply chain management, inventory control, and production planning.
• Strong problem-solving and decision-making skills.
• Knowledge of FDA cGMP, ISO 13485-2003, 510k and medical regulatory issues
• Strategic thinker: able to develop a vision and plan for the facility, lead and manage the execution.
• Ability to interface with customers, problem solve and drive solutions to meet customer requirements.
• Demonstrable success in leading new process development and new product launch systems
• Lean manufacturing and continuous improvement
• Strong project management skills
• Confident communicator written and verbal (one-on-one and group).
• Able to analyze, understand and effectively communicate deep technical material.

Physical Requirements:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work in a demanding fast paced environment.
• Able to sit or stand for long periods of time.
• Ability to analyze, understand and effectively communicate technical material.
• Able to comply with all work rules particularly Health, Safety and Quality
• Able to travel and as necessary internationally.

Salary Range: $180,750.00 -  $ 265,100.00 

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. Employees at the level of Director and above are eligible to receive stock awards as part of their annual compensation package. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.