Top Director of Operations Jobs

Lead a global GTM operations team to redesign, automate, and integrate GTM processes with an AI-first approach. Identify, prioritize, and deploy AI/automation solutions and integrations at scale, collaborate with IT and cross-functional leaders, drive adoption and change management, and serve as a trusted advisor to GTM leadership.

Lead technical design and delivery of enterprise digital engagement capabilities across web, CRM, and patient apps. Translate business needs into architecture and execution, guide engineers and vendors, ensure compliance and integrations (Drupal, Salesforce, analytics), and drive roadmap, standards, and cross-functional technical leadership.

Lead data and AI product strategy for TechOps and G&A, translate business needs into product requirements, manage agile delivery, drive adoption and measurable outcomes, ensure governance and regulatory compliance, and partner with architecture, AI, and COE teams to optimize data product roadmaps.

The Director, Marketing Operations will lead the marketing technology strategy, ensure data governance, and enhance GTM processes to drive efficiency in marketing and sales functions.

Lead and scale HR operations including multi-state payroll, HRIS administration, and ATS implementation. Drive adoption of AI-enabled HR tools, manage HR Coordinator team, ensure compliance, improve processes, partner with Finance and IT, and provide operational reporting and governance.

The Director of Operations partners with local leaders to enhance brokerage operations, oversee teams, manage budgets, and improve organizational efficiency. This role involves strategic planning, people management, and collaborating across corporate functions to drive business goals effectively.

Partner with cross-functional stakeholders to design and implement operational frameworks for new private markets products. Lead operational readiness assessments, coordinate launches from concept to run, review legal/product documentation, identify dependencies, and optimize processes across accounting, treasury, reporting, performance, and third-party providers.

Manage and lead bursar/accounts receivable operations, overseeing billing, collections, reconciliations, third-party billing, tuition waivers/deferrals, customer service improvements, internal controls, and strategies to reduce non-paid drops while ensuring FERPA and policy compliance.

Directs plant operations department to meet organizational goals: oversee staffing, budgets, audits, performance and quality control, compliance, and professional development. Ensures department supports patient care and manages routine administrative duties.

Lead sales enablement and revenue operations: build the sales playbook, onboard and train new reps, create collateral, run AI-driven coaching, own HubSpot CRM and workflows, maintain dashboards and pipeline reporting, improve outbound tooling and lead routing, and drive structure and repeatability across the sales motion.

Partner with global Sales & Marketing to drive commercial effectiveness and organic growth by optimizing pipeline, implementing CRM and AI-enabled tools, standardizing KPIs and reporting, improving customer journeys, and scaling commercial processes and capabilities across the organization.

Lead commercial reporting and operations for Commercial organization: build and maintain dashboards and Executive reports, manage contracted analysts, administer Tableau, partner with cross-functional teams (Sales Effectiveness, Patient Services, Data Management, Site Readiness), set reporting standards, manage delivery schedules, and support Veeva/CRM alignment and data stewardship.

Lead talent acquisition and people operations for a remote, contractor-centric company. Build and optimize recruiting pipelines, run test projects and structured interviews, manage employer branding and hiring metrics. Design scalable people systems including onboarding, performance frameworks, workforce planning, retention, and reporting. Partner with leadership and external providers to support growth toward $100M.

Lead and scale CellScapes scientific programs by coordinating cross-functional operations, removing bottlenecks, driving prioritization and execution, and building internal and external partnerships. Oversee program management workflows, cultivate community and partnerships across academia and industry, support strategic planning, and foster a collaborative, mission-driven culture that enables interdisciplinary science, scalability, and external visibility.

Lead a 100+ person aerospace MRO operation to improve throughput, quality, on-time delivery and cost using lean, production planning, master scheduling, ERP/MRP, and cross-functional collaboration. Develop leaders, enforce safety/compliance, drive continuous improvement, and deliver measurable efficiency and cost reductions.

The Director of Payer Ops and RCM leads the revenue cycle management team, optimizing payer contracts and ensuring efficient revenue capture. Responsibilities include strategy execution, team leadership, data analysis, and building scalable systems for growth.

Lead strategy, operations and staff for provider electronic commerce, provider data support, and provider regulatory compliance. Manage cross-functional projects, vendor/clearinghouse contracts, regulatory reporting, budget, and stakeholder relationships to ensure network management objectives and regulatory adherence.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Lead GxP documentation and electronic lab systems support at the manufacturing center, overseeing SOPs/WIs/batch records, eQMS deviation/CAPA/change control, LIMS/MES/Tulip/electronic training, data reviews, KPI monitoring, process improvements, and management of a team.

Lead strategy, governance, and operational oversight of external manufacturing for Type 1 Diabetes cell therapy programs. Build and manage a global CMO network, ensure GMP quality and regulatory readiness, enable tech transfer and process validation, integrate CMOs into supply chain, manage budgets/contracts, and lead a cross-functional team to support clinical and commercial supply.

Lead design, engineering, and 24x7 operations of on-premises and cloud hosting (AWS/Azure) across the Americas. Own architecture standards, FinOps, cost optimization, migrations, DR, and compliance (GxP/FDA). Manage teams (60+), budgets, vendors, and enable the Global Capability Center to deliver cloud and infrastructure services.

Lead the Sales Strategy & Operations team to optimize GTM and drive ACV growth. Own sales operating cadence, forecasting, fiscal planning, pipeline and funnel analysis, territory and quota planning, reporting, analytics, and process improvement. Partner cross-functionally with Sales, Finance, Marketing, and Enablement to translate data into executive recommendations, drive change management, and build scalable sales operations and tooling.

Lead and develop Regional Operations Managers and scale School Operations across the network. Define and execute operational strategy, organizational design, talent pipelines, and accountability systems. Drive operational excellence, cross-functional alignment, data-driven continuous improvement, budget stewardship, and large-scale transformational change to ensure consistent school performance.

Lead design and implementation of GEICO's marketing operating system to convert strategy into measurable delivery. Own governance, workflows, vendor and budget management, change management, automation/AI integration, and cross-functional stakeholder alignment to improve efficiency, compliance, and supplier performance at scale.

Lead sales operations and analytics for US commercial field teams, designing and running CRM and field enablement tools, incentive plans, dashboards, governance, onboarding, and cross-functional programs to drive commercial performance and scalability.