At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
Job SummaryThe Associate Director, Americas Infrastructure and Cloud Operations is responsible for the strategy, engineering, and operations of Eisai’s hosting infrastructure across on-premises data centers, AWS, and Azure. This role partners closely with the Global Cloud & Data Center Lead to deliver secure, compliant, and cost-effective cloud and infrastructure services, while supporting modernization, FinOps initiatives, and the Global Capability Center (GCC) operating model.
Job Responsibilities
Cloud & Data Center Operations
Lead operations for cloud and hosting services, including compute, storage, backup, databases, disaster recovery, and infrastructure monitoring.
Manage internal teams, contractors, and service providers supporting regional infrastructure services.
Ensure service availability, operational excellence, lifecycle management, and SLA compliance.
Drive cloud cost management, budgeting, forecasting, and optimization initiatives.
Cloud Architecture & Engineering
Lead implementation and operationalization of cloud and hosting solutions aligned with global standards.
Ensure adoption of enterprise architecture, governance, security, and compliance frameworks.
Review and approve infrastructure designs to meet business and regulatory requirements.
Support Infrastructure as Code (IaC), automation, and platform standardization initiatives.
Financial Ops & Financial Management
Manage cloud financial performance across AWS and Azure.
Lead budgeting, forecasting, cost allocation, showback/chargeback, and optimization efforts.
Provide financial reporting, insights, and recommendations to regional leadership.
Support vendor negotiations and cloud consumption planning.
Global Capability Center (GCC) Enablement
Partner with GCC leadership to deliver cloud engineering, infrastructure, and FinOps services.
Support knowledge transfer, transition activities, and continuous improvement initiatives.
Contribute to capacity planning and service evolution aligned with regional business needs.
Leadership & Vendor Management
Lead and develop cloud, data center, and FinOps teams, including matrix-managed resources.
Manage managed service providers and technology partners to ensure delivery against SLAs and KPIs.
Support workforce planning, talent development, and organizational growth.
Foster a culture of accountability, innovation, and continuous improvement.
Required Qualifications
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
8+ years of IT experience, including 3+ years in cloud architecture and technical leadership
Hands-on expertise with AWS and Azure infrastructure, architecture, and operations.
Strong knowledge of virtualization, storage, backup, databases, networking, disaster recovery, security, and compliance.
Experience with Infrastructure as Code (Terraform, ARM), containers (Docker, Kubernetes), and DevOps/CI/CD practices.
AWS and/or Azure Solutions Architect certification preferred.
ITIL Foundation certification or equivalent IT service management experience.
Strong communication, stakeholder management, and problem-solving skills.
Proven experience leading teams, vendors, and large-scale infrastructure initiatives.
Preferred Qualifications
Experience with FinOps tools and cloud cost management practices.
Software development experience (Python, Perl, Shell, etc.).
Experience in regulated environments such as pharmaceutical or life sciences.
Experience working within onshore/offshore managed service models.
Experience designing and delivering complex global cloud solutions.
Position is hybrid in Nutley, NJ and requires working onsite 3 days per week (Tuesday, Wednesday and Thursday)
#LI-MI1
Eisai Salary Transparency Language:
The annual base salary range for the Associate Director Infrastructure Cloud & Operations is from :$166,900-$219,000Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan.Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.
Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits.
Certain other benefits may be available for this position, please discuss any questions with your recruiter.
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:
Right To Work
E-Verify Participation
Skills Required
- College diploma or university degree in computer science, information science, MIS, business administration, or related field (or equivalent experience)
- 8+ years of overall experience in information technology
- 3+ years of experience as a Cloud Architect
- 2+ years of experience in technical leadership roles for enterprise-scale application architecture and delivery
- AWS and/or Azure Solutions Architect certification(s)
- ITIL Foundation certification with strong understanding of ITIL framework
- Excellent communication and interpersonal skills
- Deep functional and technical knowledge of cloud services (AWS and Azure)
- Working knowledge of LDAP, Active Directory, SSO, Email Infrastructure, and Web Services
- Experience designing and building infrastructure solutions across AWS, Azure, and data centers
- Experience with AWS Control Tower and Azure Landing Zone designs
- Experience with networking, firewalls, load balancers, storage, and compute in cloud and data center environments
- Experience designing and configuring big data platforms (Cloudera, AWS EMR, AWS Glue, Databricks, RStudio)
- Experience designing and implementing scalability, failover, high availability, DR, capacity planning, security, and compliance
- Experience with backup and recovery tools
- Hands-on experience with Docker, Kubernetes, Linux, and container technologies
- Experience with DevOps automation, CI/CD, Azure DevOps, CloudFormation, ARM templates, and GitHub
- Performance monitoring and tuning experience
- Experience with physical server and storage platforms (HP DL series, Sun SPARC, Dell PowerStore, Pure Storage, Dell IDPA) and fabric networking
- Experience managing cloud financials/FinOps including tagging taxonomies, cost allocation, chargeback/showback, budgeting and cost optimization
- Proven ability to lead and develop teams, including matrix-managed and offshore resources
- Experience managing vendors, managed service providers, and commercial negotiations
- Strong business analysis skills, requirements definition, and process modeling experience
- Experience developing platform roadmaps and aligning stakeholders across organization levels
- Self-motivated with willingness to learn new services and functionality
- Software development background (Perl, Python, Shell) (nice-to-have)
- Prior experience with managed services in an on-shore/off-shore model
- Prior pharmaceutical industry experience
- Experience designing and implementing complex, global, multi-tenant, multi-language solutions
Eisai US Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eisai US and has not been reviewed or approved by Eisai US.
-
Leave & Time Off Breadth — Paid time off starts high at 20–25 days with 12 company holidays, and site-based teams observe Summer Hours for half the year, expanding practical time away from work.
-
Retirement Support — The retirement program pairs a 401(k) match with an extra 4%–7% non‑elective contribution based on tenure, boosting savings even without employee contributions.
-
Flexible Benefits — Work flexibility includes hybrid and fully remote roles with a $1,000 home‑office technology stipend for eligible new hires, reducing the cost of remote setup.
Eisai US Insights
What We Do
At Eisai Inc., human health care (hhc) is our goal. We give our first thought to patients and their families, and helping to increase the benefits health care provides. As the U.S. pharmaceutical subsidiary of Tokyo-based Eisai Co., Ltd., we have a passionate commitment to patient care that is the driving force behind our efforts to discover and develop innovative therapies to help address unmet medical needs. Eisai is a fully integrated pharmaceutical business that operates in two global business groups: oncology and neurology (dementia-related diseases and neurodegenerative diseases). Each group functions as an end-to-end global business with discovery, development, and marketing capabilities. Our U.S. headquarters, commercial and clinical development organizations are located in New Jersey; our discovery labs are in Massachusetts and Pennsylvania; and our global demand chain organization resides in Maryland and North Carolina. To learn more about Eisai Inc., please visit us at www.eisai.com/US. Comments and posts by users on this site are not created or controlled by Eisai Inc. and Eisai is not responsible for such content
