Top Director of Operations Jobs

Lead commercial strategy and revenue operations for pricing, packaging, CPQ/Q2C automation, and marketplace operations. Own pricing strategy, discount governance, approval logic, and commercialization readiness for new products. Manage and grow a team, partner cross-functionally with Product, Finance, Legal, and Revenue Engineering, and drive end-to-end launch and operationalization of commercial systems.

Lead and optimize operational infrastructure for Forbes' Creator Network. Manage contract pipelines and legal workflows, support podcast acquisitions and creator onboarding, coordinate cross-functional teams (Finance, Production, Product, Legal, Sales, Events), launch new B2C/B2B creator initiatives, and establish scalable backend processes to support high-profile creators and original IP.

Lead regional business operations and program delivery across multiple projects, ensuring cost, schedule, and performance targets. Develop processes, align cross-functional teams, identify and resolve risks, drive strategic initiatives, manage budgets and profitability assessments, and serve as primary customer contact to ensure program success and continuous improvement.

Lead a global HR operations transformation team to improve HR service delivery using automation, AI, and data. Define roadmaps, KPIs, and SLAs, implement case management and HR technology solutions, mentor staff, and drive operational efficiencies and self-service adoption across People Services.

Lead and scale the manufacturing engineering organization for a regulated medical device company. Provide strategic and technical direction across NPD, sustaining engineering, test engineering, and manufacturing readiness. Ensure regulatory compliance (FDA QSR, ISO 13485, IEC 60601), manage supplier and CMO relationships, drive process validation and design transfer, and build systems and teams to support product launches and ongoing production stability.

Serve as the strategic and operational lead for the Philosophy & Society program, managing staff, budgets, grants, events, partnerships, and cross-functional initiatives. Drive program strategy execution, build operational systems, oversee fundraising and donor stewardship, and ensure alignment between intellectual priorities and organizational capacity.

Lead strategy and day-to-day operations for enterprise infrastructure across on-premises, hybrid and cloud environments. Own availability, capacity, lifecycle, incident response, disaster/cyber recovery, vendor and financial management. Build governance, operating metrics, runbooks, and cross-functional alignment while developing teams and communicating service health and risks to executive leadership.

Lead Market Access operations by building governance, performance management, and scalable processes. Own analytics prioritization, resource and budget planning, vendor and platform oversight, cross-functional execution, and executive reporting to drive alignment and measurable business outcomes.

Lead design and implementation of operating systems, governance, and project management to scale FMIC. Partner with practice leaders to improve Salesforce adoption, pipeline, pricing, utilization, and profitability. Build integrated BI dashboards, drive AI and automation adoption, and lead cross-functional transformation initiatives from strategy through implementation while providing executive analysis and decision support.

Lead enterprise AI portfolio strategy and investment prioritization, run planning and review processes, build value-realization and ROI frameworks, oversee AI product management and vendor relationships, and serve as executive liaison to drive measurable business and scientific outcomes from AI investments.

Lead and develop US Facultative reinsurance operations, building scalable operating models, governance, controls and teams. Drive process excellence, technology-enabled transformation, risk oversight, KPI-driven performance, stakeholder management and compliance to support growth.

Lead product-level business operations for commercial manufacturing, focusing on CDMO management, manufacturing performance governance, COGM oversight, readiness and growth planning, KPI/dashboard reporting, contract alignment, scenario planning, and cross-functional decision support to ensure supply continuity and cost-effective manufacturing strategy.

Lead Furniture and Operations Data and Cartography: develop strategy and policy, oversee mapping, databases, asset/inventory management, wayfinding design and production, manage contracts and budgets, coordinate interagency efforts, and supervise planners, data managers, designers, and administrators to deliver citywide wayfinding and furnishing programs.

Lead and oversee all facility and custodial services for the account, managing budgets, staffing, vendors, QA/safety programs, contracts, schedules, and client relationships to deliver 5-star service and continuous improvement.

Manage day-to-day funding and collateralization processes, resolve breaks and ad-hoc issues, lead and develop direct reports, drive process improvement and system renovation, ensure resource coverage for business-as-usual commitments, and support risk, audit, and control initiatives.

Lead multi-site cardiology practice operations with full P&L accountability ($30-50M). Drive growth, budgets, KPIs, revenue cycle optimization, value-based care initiatives, staff and provider development, compliance, accreditation, and operational integrations across a multistate network.

Lead operations for multiple cardiology practices in the Phoenix area with full P&L responsibility ($30–50M). Drive growth, budgets, KPIs, revenue cycle optimization, staffing, regulatory compliance, and physician relations across a multistate integrated network. Mentor leaders, implement strategic operating plans, manage acquisitions/conversions, and ensure quality, risk management, and value-based care initiatives.

Lead and manage secured lending operations for warehouse and collateralized credit facilities. Oversee loan setup, daily servicing, collateral oversight, borrowing base management, reconciliations, invoicing, client escalations, risk and control, audit readiness, and cross-functional stakeholder engagement. Provide direct people leadership, coaching, hiring support, and ensure regulatory and policy compliance.

Hands-on global leader overseeing order-to-cash and revenue recognition. Ensures ASC 606/GAAP compliance, drives month-end close and reporting, analyzes revenue trends, optimizes billing and collections, leads global finance team, supports billing system implementations, and liaises with senior leadership and clients. Requires SOX, multi-currency accounting, and under 10% travel.

Lead and manage Investment Operations for public and private investments, overseeing trade support, reconciliations, corporate actions, cash flows, and manager onboarding/terminations. Maintain IBOR and OMS platforms (SimCorp, Triton, Bloomberg AIM). Supervise teams, drive workflow improvements, ensure controls, and partner with investments, IT, legal, compliance, and finance to enable efficient, scalable investment operations.

Lead strategy, design, and daily operations of DigiCert's PKI and CA infrastructure. Ensure availability, security, compliance (WebTrust, CA/B Forum), HSM administration and key ceremonies, drive automation, manage audits and policies (CPS/CP), define DR/BCP for HSMs, mentor distributed PKI teams, and serve as SME and escalation point for complex PKI incidents.

Lead Quality Assurance oversight for GMP manufacturing and QC at a biologics single-use facility. Ensure GMP/GLP compliance, approve investigations, CAPA, change controls, and risk assessments. Support audits and inspections, manage quality systems and documentation, mentor QA staff, and partner cross-functionally to enable compliant product disposition and continuous improvement.

Lead and optimize pre-owned vehicle operations across multiple stores: manage inventory mix/pricing, train managers, oversee reconditioning, auctions, wholesale/retail/purchasing/marketing, meet volume and PVR budgets, control expenses, build lender relationships, and resolve customer issues.

The Director of Customer Success Operations oversees systems and processes for Customer Success, ensuring efficient execution across the customer lifecycle and enabling teams to focus on customer engagement.

Lead and scale a regional water mitigation division by building systems, SOPs, and a technician career ladder. Drive revenue, profitability, crew productivity, documentation quality, on-call coverage, training, and customer experience. Oversee estimators and field teams, report KPIs, optimize equipment and labor efficiency, and align mitigation with reconstruction and executive leadership to enable scalable growth.