Director, Business Operations

Posted Yesterday
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Attleboro, MA, USA
In-Office
197K-271K Annually
Senior level
Other
The Role
Lead regional business operations and program delivery across multiple projects, ensuring cost, schedule, and performance targets. Develop processes, align cross-functional teams, identify and resolve risks, drive strategic initiatives, manage budgets and profitability assessments, and serve as primary customer contact to ensure program success and continuous improvement.
Summary Generated by Built In
The Director, Business Operations is responsible for overseeing multiple projects, ensuring program goals are reached within timeframe and budget. The Business Operations Director identifies risks and opportunities across multiple projects within the department, maintaining organizational standards of satisfaction, quality, and performance.

General Responsibilities • Directs all phases of client programs, from inception through completion • Responsible for the cost, implementation and performance of company programs or subsystems of major programs • Coordinates the preparation of business plans, work statements and specifications, operating budgets and financial terms/conditions of contract • Ensures the development process is congruent with current market trends, program goals, and client needs • Acts as the primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and performance • Analyzes problem/opportunity areas of assigned programs and evaluates options • Evaluates performance and makes recommendations • Establishes milestones and monitors adherence to program plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications • Determines the profitability and viability of new products or program enhancements • Develops strategies and tactics to ensure effective program performance relative to market opportunity, working closely with company functional groups over the entire life cycle • Directs and oversees responsibilities of team to ensure priorities and deliverables are met Experience / Qualifications • A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. • Ability to lead, coach, and develop team members • Holds self and others accountable to achieving goals and standards • Ability to work in a fast-paced environment to handle multiple competing tasks and demands • Strong communication skills; oral, written and presentation • Strong organization, planning and time management skills to achieve results • Strong personal and professional ethical values and integrity • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) • Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

Responsibilities:

•Drive alignment across all of the functions executing work within the region to achieve the regional goals

•Develop and deploy MOS to enable effective execution across the various functions

•Influence organizational structure of functional teams to enable success in the region

•Develop standard processes to enable efficiency and eliminate barriers

•Identify issues within the region proactively and drive resolution of issues (via big rock initiatives etc.)

•Work across organization to eliminate barriers for operational and development issues

•Create bandwidth for the VP-GMs to focus on highest priority needs within the region

•Own regional RASCI

•Manages communication between regional and global focused activities to avoid silo creation

•Develop and own balance of HVOR vs Auto regional strategies to achieve goals

•Assess tradeoffs and balance growth across HVOR and Auto

•Balance based on regional specifics

•Ensure closed loop feedback from regional to global team

•Drive monthly review

Base Salary Range:

$197,360.00 - $271,370.00

At Sensata, our employees are the key to our success and growth.  We recognize that each individual brings their own unique experience, therefore the base salary range information shown above is a general guideline only.  Sensata considers several factors when extending an offer, including, but not limited to, a candidate’s experience and qualifications, as well as internal equity, market and business considerations. In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along with education reimbursement, wellness programs, a 401(k) retirement plan with Company matching, and a variety of paid time off, such as vacation or flex-time, sick, bereavement, and parental leave. Certain positions are also eligible for short-term incentive and long-term incentive programs.

SmarterTogether
  • Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing

  • Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication

  •  As OneSensata, we are working together to make things work together 

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NOTE:  If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly.  Type "FIND JOBS" in the Workday search bar.

Skills Required

  • Bachelor's degree or equivalent relevant work experience.
  • Ability to lead, coach, and develop team members.
  • Holds self and others accountable to achieving goals and standards.
  • Ability to work in a fast-paced environment and handle multiple competing tasks.
  • Strong communication skills (oral, written, presentation).
  • Strong organization, planning, and time management skills.
  • Strong personal and professional ethical values and integrity.
  • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, Excel).
  • Strong interpersonal and collaboration skills to work effectively with all levels including suppliers and external customers.

Sensata Xirgo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sensata Xirgo and has not been reviewed or approved by Sensata Xirgo.

  • Fair & Transparent Compensation Total compensation aligns with peer industrial‑tech firms for several U.S. roles, with some titles tracking near or above market norms. This positioning supports a generally acceptable pay experience for many roles.
  • Leave & Time Off Breadth U.S. policies include flexible or “unlimited” PTO and a dedicated paid volunteer-time allotment, broadening time-off options. Company programs also run an annual Day of Service across sites.
  • Flexible Benefits Benefits highlight flexible work schedules and optional telecommuting for certain roles, offering adaptability in how work and time off are managed. Inclusion programs and ERGs further extend non-cash support.

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The Company
HQ: Attleboro, MA
74 Employees
Year Founded: 2005

What We Do

Sensata | Xirgo is a leading provider of innovative, full-featured, application-specific wireless IoT communication devices.

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