Top Artificial Intelligence Operations & Support Jobs

Own IT operations for a growing startup, including HIPAA and SOC 2 compliance, device fleet and MDM administration, onboarding and offboarding, security training, SaaS and access management, and troubleshooting. The role partners with engineering, operations, and leadership to build scalable IT processes, maintain audit evidence and controls, enforce device policies, and resolve recurring technical issues.

Supports the SVP of Solution Consulting by managing complex calendars, meetings, travel, communications, confidential information, expenses, events, onboarding, and operational priorities. Coordinates cross-functional initiatives, tracks actions and dependencies, resolves scheduling conflicts, and supports organizational alignment. The role requires strong judgment, discretion, organization, communication, adaptability, and advanced proficiency with Microsoft Office and Adobe Acrobat.

Provides Tier 2 Network Operations Center support for customer-site automation and robotics systems. Monitors performance, responds to alerts, troubleshoots production issues, coordinates incident escalation, performs root cause analysis, documents resolutions, and supports system updates. Develops dashboards, reports, runbooks, scripts, and process improvements while collaborating with software, hardware, controls, systems, and operations teams. The role includes 24/7 operational support, on-call escalation coverage, hybrid work in Massachusetts, and up to 10% travel.

Support founders with customer and supplier follow-up, scheduling, order and parts tracking, and project coordination for an AI robotics hardware company. The role is full-time, in person in San Francisco, and requires a minimum three- to four-month commitment.

Leads and scales technical and application support for enterprise healthcare SaaS customers. Owns Tier 2 escalations, clinical data integrations, application issue resolution, root cause analysis, and support performance metrics. Manages a technical support team and partners with Customer Experience, Product, Data Science, and Engineering to resolve complex issues, improve workflows, and inform product enhancements.

Leads onsite Sitemetric service delivery and customer workflows at construction jobsites. Coordinates with owners, contractors, subcontractors, workers, and internal teams to ensure safety, security, quality, timeline, and customer success objectives. Resolves operational challenges, maintains stakeholder relationships, communicates priorities, and supports innovation and technology adoption across construction environments. The role requires flexible onsite hours, leadership, strong communication, adaptability, and an active state Guard Card.

Provides desktop support, PC configuration and troubleshooting, device asset management, customer service, documentation, and assistance to local and remote employees. The intern collaborates with local, international, and cross-functional IT teams while learning Microsoft technologies, IT processes, and support procedures. The role is based at the San Jose campus and requires a minimum 12-month commitment.

Support company founders by managing calendars, meetings, communications, travel, recruiting logistics, and follow-ups. Act as an operational problem-solver with high autonomy, coordinating internal and external stakeholders while identifying inefficiencies. Build AI agents and automated workflows to streamline executive support and broader company processes.

Own high-priority cross-functional initiatives, support strategic planning, analyze markets and business performance, improve operational processes, maintain metrics, and align teams across Product, GTM, Revenue, and Customer functions.

Own and build the revenue operations function, including go-to-market systems, CRM governance, deal desk, forecasting, compensation, analytics, quote-to-cash processes, billing integrations, and workflow automation. Partner with GTM, Finance, Legal, and Product teams to operationalize pricing and products. Initially execute hands-on as the first revenue operations hire, then build and lead the team as the company scales.