Top Artificial Intelligence Operations & Support Jobs

Own and operate Serval, build automated workflows and integrations for onboarding, offboarding, access provisioning, SaaS administration, and HRIS processes. Develop AI-enabled services, test and monitor workflows, troubleshoot failures using logs and APIs, coordinate staged changes, and measure business impact. Provide occasional employee support while maintaining reliable, documented IT identity, device, and SaaS systems.

Provide high-level administrative support to ShipOS workstream leads: manage calendars, schedule supplier engagements, coordinate onboarding and badging, book travel and expenses, drive weekly updates, plan events, track action items, and liaise with government and external partners while maintaining discretion and team documentation.

Provide high-touch administrative and operational support to ShipOS workstream leads: manage complex calendars, coordinate supplier engagements and travel, draft weekly updates, track onboarding/badging and expenses, plan events, and chase action items while working with government and external partners.

Improves Global People processes by documenting current states, analyzing performance, conducting root-cause analysis, and applying Lean Six Sigma, process mining, automation, and AI. Develops target-state workflows, SOPs, and process maps; monitors KPIs; coaches stakeholders; supports change management; and partners with Product, PMO, and Operations teams to implement continuous improvement initiatives.

Provides administrative and operational support to real estate investment business areas. Responsibilities include calendar and meeting management, travel and expense coordination, presentation preparation, transaction data maintenance, invoice and wire processing, reporting, onboarding support, visitor logistics, notary services, and process improvement. The role requires discretion, organization, teamwork, and consistent onsite presence Monday through Thursday with Friday remote flexibility.

Own Core IT business operations, including SaaS budgets, licensing, vendor management, hardware procurement, inventory, logistics, and renewals. Lead a small team, build operational processes and reporting, optimize spend, manage enterprise contracts, and partner with IT, Finance, Sales, and R&D leadership. The role also oversees multi-region hardware operations and supports the development of a scalable Business Operations function.

Reviews Snapchat advertisements for policy, safety, and technical compliance; manages review queues against service-level and throughput targets; supports advertisers and Sales through ticketing systems; escalates questionable content; audits AI moderation models; analyzes trends and performance; collaborates with Product, Engineering, and Technical Ad Support to resolve tooling issues and improve workflows; and supports moderation initiatives, localization, and translation projects.

Provides timely customer support, retrieves and processes inbound requests, directs clients to appropriate departments, documents interactions in Ambry systems, attaches documents to cases, maintains follow-up lists, and answers questions about products and processes. The role also involves interdepartmental coordination and preliminary billing or insurance support. It is an entry-level position requiring some supervision.

Provides desktop and remote IT support for employees and clients, including hardware, software, accounts, peripherals, conference-room technology, VOIP, and endpoint security. Maintains IT inventory, ticketing workflows, onboarding and offboarding, documentation, and vendor relationships. Supports executives and IT operations initiatives while troubleshooting macOS, Windows, SaaS, identity-management, network, and mobile-device systems.

Provides remote customer service to policyholders and agents regarding personal lines insurance products. Resolves policy-related issues within scope, escalates complex matters, and identifies customer needs to support satisfaction, retention, and business growth. Requires paid full-time training, weekend rotation, dependable wired internet, and an active Property and Casualty Producers insurance license.

Handles moderately complex to complex workers’ compensation claims, including investigations, coverage and liability decisions, damage evaluation, reserve setting, settlement negotiations, litigation coordination, and attendance at trials. Provides technical guidance, mentors team members, supports quality reviews and claim committees, and manages referrals to specialists. Requires strong communication, negotiation, leadership, claims-handling, insurance coverage, legal liability, and state tort-law knowledge.

Owns five revenue operations pillars: deal desk, software provisioning, analytics, time-critical HubSpot marketing support, and DealHub CPQ change management. Partners with Sales, Finance, Customer Success, Legal, and Marketing to improve quote-to-cash workflows, automate manual processes, strengthen reporting, document SOPs, and advise sales leadership. Provides cross-functional coverage across CRM, quoting, deal desk, and provisioning operations.

Provides administrative and concierge support to senior executives by managing calendars, meetings, travel, correspondence, confidential information, records, invoices, events, office resources, and guest services. The role also supports process improvements, reporting, stakeholder communication, deployment coordination, and resource management while maintaining efficient office operations and positive internal relationships.