Top Artificial Intelligence Operations & Support Jobs

Investigates and processes commercial insurance claims, determines policy coverage, assesses damages, establishes reserves, negotiates settlements, prepares estimates, and maintains accurate claim documentation. The role requires direct communication with insureds, claimants, agents, and internal teams, while identifying potential fraud or subrogation opportunities and coordinating with appraisal and investigative units.

Under supervision, investigates and manages commercial property, casualty, disability, and workers’ compensation claims. The role evaluates liability, compensability, coverage, and losses; establishes reserves and action plans; negotiates settlements; communicates with policyholders and claimants; applies loss-management techniques; and maintains accurate claim files and reports through structured training and mentoring.

Handles auto claims from initial report through resolution, guiding insureds and claimants after accidents. Responsibilities include customer communication, claim processing, problem-solving, coordinating with stakeholders, managing multiple systems, and maintaining organized workflows in a high-volume environment. Paid training and licensing are provided, and no prior claims experience is required.

Owns JunkRabbit’s end-to-end customer experience and operating systems. Responsibilities include improving intake, quoting, booking, issue resolution, and service metrics; designing workflows, automation, tooling, and SOPs; acquiring, onboarding, and retaining independent haulers; and leading market launches. The COO will personally handle customer calls, scope complex jobs, onboard partners, analyze operating metrics, and collaborate with engineering and investors in a fast-growing startup environment.

Provides executive-level administrative and operational support, including calendar and travel coordination, expense processing, meeting logistics, documentation, deliverable review, onboarding, recruitment support, and internal initiatives. The role partners with stakeholders, troubleshoots issues, mentors administrative staff, and supports enterprise leadership in a hybrid Chicago office environment.

Provides administrative support to managers and teams through calendar and meeting coordination, domestic and international travel planning, expense processing, presentation preparation, data entry, filing, onboarding, inventory management, and vendor or stakeholder communication. The role also supports leadership meetings, maintains databases and organizational charts, troubleshoots routine issues, follows firm policies, and assists with special projects in a hybrid professional-services environment.

Provides administrative support to the Senior Plant Director and plant leadership team at an aerospace manufacturing plant. Responsibilities include calendar and meeting management, correspondence and presentation preparation, event and travel coordination, records maintenance, stakeholder communication, customer and executive visit organization, and support for plant initiatives and workplace events.

Participate in an 18-week AI Operations residency focused on streamlining workflows, building internal tools, automating manual processes, improving QA and monitoring, measuring outcomes, and collaborating with stakeholders. Residents will learn Rokt’s platform and tools quickly, experiment with AI, and take solutions from concept through implementation in an onsite New York City environment.

Partners with Support and Education leaders on business reviews, capacity and headcount planning, performance analytics, customer-risk signals, KPI definitions, and technology business cases. Coordinates metrics across customer-facing functions, presents recommendations to senior leadership, tracks outcomes, and mentors analysts. Requires advanced SQL, spreadsheet modeling, BI expertise, workforce planning, analytical storytelling, and experience influencing SaaS or technology leaders.

Analyzes operational and transaction data to identify issue trends, root causes, and corrective actions. Develops issue-management reporting and performance metrics, partners with Product, Technology, and Operations teams, presents insights to leaders, and supports APL configuration, testing, quality controls, remediation, and continuous improvement.

Leads a customer operations organization overseeing managers, supervisors, and customer service representatives. Directs high-volume customer communications, proactive outreach, workflow performance, process improvement, and operational metrics. Partners with Sales, Product, and technical teams to resolve issues and improve customer satisfaction. The role also develops leaders, manages cross-functional initiatives, drives change, and applies data, automation, and durable operational processes to support healthcare-related customer workflows.

Support Salesforce administration, configuration, automation, data quality, security, user permissions, and ticket triage. Translate business requirements into scalable solutions, maintain documentation, monitor platform processes, and collaborate with senior team members. The role also involves building and monitoring internal process automations using Claude.

Leads Customer Excellence Group operations across the Americas, overseeing strategy, annual planning, performance management, forecasting, capacity planning, operating cadences, and cross-functional alignment. Partners with senior leaders in Finance, HR, Sales, and customer success to drive growth, resource allocation, transformation, and execution. Builds and develops the operations team, prepares executive communications, standardizes reporting, and manages high-priority initiatives across a complex, geographically distributed organization.