Top Artificial Intelligence Operations & Support Jobs

Own customer interactions across chat, email, and Zoom, diagnosing complex product and configuration issues while identifying broader business value opportunities. Provide customer education, explain technical solutions clearly, collaborate with Tech Touch teams, surface recurring patterns, and contribute product knowledge to the support team. The role requires strong technical aptitude, customer empathy, communication skills, adaptability, and the ability to deliver premium support experiences.

Participate in a multi-year IT rotation program across software development, QA, system administration, cybersecurity, analytics, infrastructure, and client support. Gain technical foundation, product knowledge, and enterprise perspective through hands-on assignments and cross-functional exposure. Relocate to San Diego and prepare for placement in a long-term IT role.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

As a Deployment Lead, you will manage technical execution and product strategy, ensuring successful delivery of ASI products to customers. This role involves understanding customer workflows and data, with a focus on problem-solving in complex environments.

Provide high-level administrative support to SVPs and US commercial teams: manage complex calendars, coordinate travel and events, handle expenses, liaise with cross-functional teams and other EAs, protect confidential information, and improve operational processes in a fast-paced, hybrid environment.

Provide executive-style administrative support including calendar and travel booking, meeting coordination, email correspondence and proofreading, purchase/work order submission, phone/reception coverage, office maintenance reporting, and ad hoc departmental projects while handling confidential information and multiple priorities.

Lead GTM strategy and revenue operations to build an automated revenue operating system. Own GTM cadence, forecasting, tech stack, AI-driven scoring/enrichment, cross-functional initiatives, commission and territory design, and recruit and scale a RevOps/Strategy team.

Own the high-volume PAYGO support queue, helping customers with onboarding, search quality, billing, errors, integrations, and API bugs. Reproduce issues, debug customer code, provide clear fixes, triage production problems, and escalate effectively to Engineering, Product, or Support leadership. Identify potential enterprise accounts, improve documentation and AI support workflows, and surface recurring product feedback. The role is remote in the US and supports developer-focused customers.

Chief of Staff will run finance, legal coordination, recruiting, onboarding, and company operations while partnering directly with the CEO. Responsibilities include financial reporting, budgeting, contracts, hiring-funnel ownership, operating reviews, strategic planning, and special projects such as launching offices or go-to-market initiatives. The role will establish scalable systems, automate recurring work, build the operations and talent teams, and support growth across Lisbon and New York.