Top Artificial Intelligence Operations & Support Jobs

Partner with founders and leaders on strategic and operational initiatives, support AI research operations and partnerships, build the QA function, and own product operations by translating customer needs into specifications and managing the ticket pipeline. The role is a high-ownership generalist position requiring strong analytical, communication, judgment, and cross-functional collaboration skills in a fast-moving startup environment.

Provides administrative and executive support to senior managers and partners, including document preparation, file and database management, travel and expense coordination, meeting scheduling, reporting, business development support, event assistance, and advisory board and culture engagement support.

Lead high-severity customer incidents across mission-critical SaaS environments as Incident Commander. Coordinate Engineering, Infrastructure, Product, Support, NOC, and customer teams; manage escalation communications, timelines, accountability, and resolution. Conduct post-incident reviews, root cause analyses, and after-action reporting while improving incident processes, workflows, tooling, and operational standards. Support service continuity, executive communications, customer escalations, and a heavy on-call rotation, with up to 25% travel.

Supports client services across payroll, HRIS, tax, and operational workflows. Responsibilities include responding to routine inquiries, troubleshooting basic system issues, performing user setup and data entry, validating payroll information, monitoring tickets and shared inboxes, and escalating complex issues. The role coordinates with internal teams, maintains accurate documentation, protects sensitive information, and provides professional client support in an on-site office environment.

Supports the CEO across executive operations, personal and professional logistics, relationship management, stakeholder communications, and complex project execution. The role coordinates internal partners and external vendors, manages high-priority requests, prepares executive meetings, maintains operating cadences, protects the CEO’s time, and builds trusted relationships with executives, investors, board members, candidates, and partners. It requires strong judgment, discretion, precision, and the ability to create structure in a fast-moving startup environment.

Lead global Revenue Operations across GTM strategy, segmentation, territory design, forecasting, performance management, enablement, deal desk, and GTM technology. Build AI-powered seller enablement and operational processes, oversee revenue reporting and incentive alignment, optimize commercial execution, and partner with executive leadership to drive scalable, predictable growth. Manage global cross-functional teams and collaborate with Finance, Legal, HR, Sales, Partners, and Customer Success.

Provides high-level administrative, operational, and project support to two senior leaders. Responsibilities include complex calendar and travel management, meeting and event coordination, executive communications, expense and invoice processing, reporting, project tracking, recruitment support, confidential information handling, and compliance with quality and operational policies.

Build and own connected systems and automations across Operations, Accounting, and Revenue. Responsibilities include automating location activation, client reporting and billing preparation, forecasting visibility, cross-team data integrations, adoption and training, request prioritization, and documentation. The role requires software development, SQL, API integrations, process discovery, workflow redesign, and ownership of deployed tooling and its failures.

Temporary receptionist responsible for front-desk coverage, visitor and delivery management, office administration, supply restocking, employee assistance, and onsite event and meeting coordination. The role supports Operations and Executive teams, communicates critical updates, and collaborates with HR, Security, Facilities, Accounting, and other departments. This onsite assignment in Palo Alto covers an employee leave for approximately six months.

Testudo is inviting candidates to propose the role they should create within its generative AI liability insurance and risk-monitoring business. Applicants should explain the role’s relevance to Testudo, provide evidence of relevant work, and be available to work in New York five days per week. The position offers $150,000–$250,000 base salary, meaningful equity, benefits, and possible relocation support.