Top Artificial Intelligence Operations & Support Jobs

Own the company’s identity, endpoint, and IT service management strategy. Administer Jira and Jira Service Management, Microsoft Entra, Jamf-managed macOS devices, Microsoft 365, Slack, and Confluence. Build access, device trust, onboarding, offboarding, automation, and email security workflows. Lead SaaS governance, endpoint security, troubleshooting, and internal tooling improvements while partnering cross-functionally in a hybrid Boston office environment.

Owns project delivery across DigitalOcean’s go-to-market systems, including Salesforce, sales engagement, customer success, CPQ, enrichment, and data platforms. Builds integrations, automations, AI-powered workflows, and data flows; manages tier 2 escalations; performs Salesforce administration; supports solution design, vendor coordination, testing, rollout, and enablement. The role also documents reusable patterns, mentors an engineer, and partners with technical program management on cross-system initiatives.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

Lead Hebbia’s business operations as a team of one, overseeing board preparation, company planning, pricing and consumption economics, GTM analytics, and resource allocation. Build financial and customer-unit-economic analyses, guide pricing and deal decisions, coordinate planning and QBRs, and turn executive recommendations into operating changes. Partner closely with Finance, Product, Engineering, Sales, and Marketing while influencing strategic investments, margins, headcount, and commercial policies.

Supports the Chief Marketing Officer by managing a complex global calendar, coordinating meetings, executive travel, events, offsites, materials, expenses, and follow-up. Partners with the CMO’s Chief of Staff, Marketing Leadership Team, executive assistants, and internal and external stakeholders. The role requires discretion, exceptional organization, proactive judgment, strong communication, and expert proficiency with Microsoft productivity tools.

Provides on-site technology support for field clinicians delivering in-home healthcare. Responsibilities include configuring and shipping device kits, onboarding and offboarding users, Tier 2 troubleshooting, device monitoring, inventory management, repairs, training, documentation, and enforcing security and HIPAA protocols. The role supports mobile devices, diagnostic equipment, connectivity, and device management systems while maintaining clinician readiness and technology uptime across two Atlanta locations.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.

Owner of company IT surface: PC fleet provisioning and imaging, fleet and customer site support, GPU/kernel troubleshooting, ticketing and intake, access management, enclave compliance support, working with DevOps on CI/VPN/DNS, and documenting SOPs to reduce tribal knowledge.

Handle auto physical damage claims, including coverage analysis, liability decisions, reserve adjustments, claim evaluations, settlement negotiations, and recovery efforts. Collaborate with leadership and cross-functional teams, analyze claim trends, pilot process innovations, and support special projects. The role requires licensed claims experience and performance in cycle time and recovery targets, with a hybrid schedule in Atlanta.

Supports Institutional Operations Solutions by managing daily operations, identifying operational and regulatory risks, improving processes through data analysis, and partnering with Product and Engineering on scalable technology solutions. The intern will analyze datasets, develop quantitative recommendations, collaborate cross-functionally, and present solutions to leadership during a 12-week summer internship.