Top Operations & Support Jobs

Contract Workforce Management analyst responsible for administering and optimizing Assembled, producing volume and staffing forecasts, building and refining agent schedules across channels, and monitoring/improving SLA performance both in real time and historically. Works independently with operations leadership to align schedules to demand and drive SLA improvements.

ReUp Education seeks candidates for future opportunities across various areas including Learner Services, Partner Success, Marketing, and more. Successful candidates will connect with ReUp's mission to transform higher education, work in fast-paced environments, and embrace a learner-centered approach to problem-solving.

Serve as primary customer contact to resolve inquiries via calls and email, troubleshoot issues, document interactions in the CRM, collaborate with internal teams, and provide feedback to improve products and workflows. Maintain strong product knowledge and de-escalation skills.

Provide remote executive support including calendar and travel management, call/email screening, briefing prep, vendor and project deadline tracking, document preparation, CRM data entry, and ad hoc administrative tasks.

Provides administrative and operational support to senior leaders, including calendar and inbox management, executive communications, client and partner coordination, invoicing and collections, payment processing, event logistics, tax document organization, and CRM maintenance. The role requires independent work, strong written communication, and close support of top-level leadership in a fully onsite New York City office environment.

Provides strategic business and organizational support to CoreAI leadership, including workforce and headcount administration, space and asset management, budgeting, executive support, event planning, onboarding, and cross-functional coordination. The role manages space portfolios across multiple hubs, supports organizational changes, monitors expenses, coordinates events, and drives operational excellence through collaboration with HR, Finance, Staffing, Facilities, and business stakeholders.

Leads creative studio operations and production, overseeing intake, prioritization, capacity planning, workflows, asset management, budgets, vendors, rights, governance, reporting, and delivery standards. Builds scalable systems, applies AI and automation, manages production pipelines, and leads operations managers and producers. Partners with marketing, legal, brand, accessibility, and localization teams to improve throughput, cost visibility, cycle time, utilization, and on-time delivery.

Provides administrative and project support across the organization, including headcount tracking, requisitions, onboarding, space allocation, equipment purchasing and asset tracking, budget and expense review, and event planning. Partners with HR, Finance, Staffing, Facilities, and administrative teams while maintaining distribution lists, coordinating moves, supporting business cycles, and handling confidential information with sound judgment.

Manages technology operations across Central Region event venues, including POS systems, IT infrastructure, desktop support, vendors, budgets, security, service management, and technology projects. Leads venue technology teams, coordinates enterprise systems, manages client relationships, establishes standards, oversees third-party contracts, and serves as an escalation point. The role also supports architecture planning, incident response, PCI compliance, project delivery, and strategic technology direction. Hybrid work is based near regional venues, with 20% travel required.

Provides day-to-day IT and administrative support, including configuring equipment, troubleshooting basic hardware and software issues, tracking assets, preparing devices and accounts for new hires, reviewing invoices, maintaining documentation, processing purchase requests, and communicating with vendors. Requires foundational IT knowledge, strong organization, customer-service skills, and Korean-English bilingual proficiency.

Supports and enhances IT infrastructure for manufacturing and business operations. Responsibilities include installing, configuring, troubleshooting, and maintaining hardware, software, networks, ERP and MES systems. The role provides user support and training, manages IT assets and vendors, maintains documentation and data policies, and oversees security, backups, disaster recovery, and system continuity.

Supervise branch teller operations, ensure compliance with banking procedures and security controls, resolve customer concerns, support teller transactions, delegate operational duties, and promote quality customer service. The role also involves identifying cross-selling opportunities, communicating policy updates, participating in community events, and traveling between branches as needed.