Top Operations & Support Jobs

Own Salesforce and commercial systems as the enterprise system of record for pipeline, forecasting, and reporting. Define commercial metrics, data standards, and governance; improve data quality and adoption; build repeatable board and executive reporting; reconcile sales reporting with Finance; establish forecasting cadence and accountability; manage commercial systems roadmap and external implementation partners.

Lead and transform the Fraud Intelligence Team into a scalable, high-impact function by improving operating models, QA and labeling processes, talent development, cross-functional partnerships, and measurable fraud prevention outcomes using automation and analytics.

Coordinate real estate transactions from contract to close, managing paperwork, deadlines, vendor access, and communications among agents, clients, lenders, and closing companies. Handle high volume of deals, provide proactive follow-up, and ensure contract compliance to deliver exceptional agent and client service.

Provide front-line IT support for Windows, macOS, Android, and iOS endpoints; triage and resolve tickets via email/chat/ticket portal within SLAs; provision devices with Intune Autopilot and MDM; manage Entra ID and Microsoft 365 user lifecycle; troubleshoot networking, VPN, and security access issues; maintain asset inventory, SOPs, and knowledge-base; escalate security incidents and support IT projects.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Serve as primary customer contact handling support tickets end-to-end, coordinate returns/exchanges/warranties, collaborate with repair and warehouse teams, perform inventory audits and cycle counts, prepare reports, and provide feedback to improve operations and reduce refunds.

Provide frontline IT support and local hub coverage, manage Jira Service Management queue and SLAs, administer Okta and Google Workspace, run onboarding/offboarding, build workflow automations, maintain documentation, support macOS devices, and participate in IT projects and occasional onsite travel.

Join Click Therapeutics' talent community to stay updated on potential job openings that match your skills and background.

Lead GTM strategy and revenue operations to build an automated revenue operating system. Own GTM cadence, forecasting, tech stack, AI-driven scoring/enrichment, cross-functional initiatives, commission and territory design, and recruit and scale a RevOps/Strategy team.

The Operations Associate ensures daily operational needs are met, handles escalations, tracks metrics, and collaborates with various teams to streamline processes and improve technology adoption.