Top Operations & Support Jobs

Leads company-wide operations across laboratory, sales, and collaboration implementation. Develops strategic plans, KPIs, and process improvements; manages operational teams; ensures regulatory, quality, and safety compliance; collaborates cross-functionally with R&D, lab operations, QA, HR, external partners, and supply chain; and reports performance insights to senior leadership.

Provides technology support for students, staff, and families; manages Google Workspace, devices, MDM systems, hardware assets, networks, NAS systems, and audiovisual equipment. Troubleshoots and repairs technology, supports school events, manages vendors and warranties, and develops automation scripts using PowerShell, Python, and Google Apps Script. The role also assists with information security, AI tool implementation, school supervision, and daily operations while delivering responsive customer service.

Provide proactive administrative and executive support to multiple senior leaders. Responsibilities include complex calendar management, meeting coordination, domestic and international travel arrangements, expense reporting through Concur, reception coverage, conference room and facilities support, stakeholder communication, confidentiality, and ad hoc operational projects in a fully in-office environment.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.

Provides high-level administrative support to senior executives by managing calendars, communications, meetings, travel, documents, expenses, confidential information, stakeholder relationships, and project activities. Coordinates schedules and follow-ups, prepares reports and presentations, maintains records, and helps executives manage priorities efficiently. The role requires discretion, strong organization, communication skills, attention to detail, and flexibility to accommodate occasional overtime or after-hours executive needs.

Provides first-level IT support to healthcare organization employees, troubleshooting hardware, software, Windows, Microsoft Office, network, and printer issues. Serves as the initial contact for technical requests, documents and resolves problems, manages multiple tasks, and delivers customer-focused assistance. The role requires strong communication, attention to detail, independent work, and teamwork. Hours are Monday through Friday, with rotating call coverage.

Leads multiple distribution branches across an assigned zone, overseeing sales growth, profitability, market share, customer satisfaction, employee development, and operational compliance. Manages branch managers, forecasts performance, develops business and marketing plans, reviews P&L, builds customer and community relationships, safeguards company assets, and enforces safety and company policies. The role is based in Austin, Texas, supports several Texas locations, and requires up to 40% business travel.

Leads a frontline customer support team serving users of Interwell Acumen and related healthcare programs. Responsibilities include coaching Support Analysts, managing schedules and ticket queues, monitoring SLAs and performance metrics, coordinating escalations, maintaining documentation and SOPs, improving workflows, overseeing quality reviews, and handling complex customer issues. The manager partners with Epic Applications, Product, Development, Training, Customer Success Operations, and Account Management to improve support delivery, team readiness, and customer experience.

Manage client tax-related cases from onboarding through completion, provide regular updates and support, coordinate with enrolled agents and compliance teams, handle multiple deadlines, and meet performance targets while maintaining client satisfaction.

The Executive Project Coordinator manages the EVP's schedule, travel, and communications while supporting leadership initiatives and coordinating meetings.