Top Operations & Support Jobs

Build and operate an AI-assisted revenue acquisition engine through prospect research, outbound campaigns, CRM automation, lead follow-up, database reactivation, appointment generation, pipeline management, reporting, and continuous campaign optimization. The role targets private-pay healthcare businesses and requires independently managing prospect data, workflows, messaging, qualification, and revenue-focused growth initiatives.

Performs general office and clerical duties, including typing documents, filing records, maintaining office equipment, ordering supplies, managing mail and faxes, answering phones, tracking water service requests, and organizing safety and plant documentation. Requires accurate typing, proficiency with Word, Excel, databases, and office equipment, strong communication and organization skills, independence, professionalism, and the ability to perform light physical tasks.

The Production Master Scheduler develops production schedules, monitors ERP data integrity, collaborates with departments, and improves manufacturing efficiency.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.

Mercor seeks a Revenue Operations professional to develop billing and operational systems, manage customer data, and collaborate across teams to ensure revenue accuracy and growth.

Provide frontline technical support to public sector customers through phone, video, email, and chat. Diagnose and resolve software issues, document interactions in Zendesk, create knowledge-base content, and escalate incidents appropriately. The role requires developing expertise in a core SaaS product, meeting customer satisfaction and SLA targets, and supporting occasional holiday, after-hours, and outage coverage.

Manages apartment communities, teams, budgets, leasing, renewals, rent collection, resident relations, maintenance coordination, compliance, reporting, and financial performance. Leads hiring, training, staff development, vendor and client communications, marketing initiatives, resident issue resolution, preventative maintenance, audits, and capital improvement planning. Ensures communities meet company standards, regulatory requirements, operational objectives, and budgeted financial goals while delivering a strong resident experience.

Provides Level 1 technical support across Chelsea Piers locations, troubleshooting Windows, macOS, Microsoft 365, hardware, networks, AV, telecommunications, and SaaS applications. Installs and deploys devices, supports onboarding and workstation moves, manages accounts and permissions, documents tickets, maintains knowledge bases, assists with asset management, and escalates complex issues. The role includes onsite and remote support, multi-site travel, and rotating after-hours and weekend on-call coverage.

Provide customer support by expediting and troubleshooting transactions, communicating with customers by email and phone, identifying needs or problems, and designing solutions. The role also contributes to operations and product work in a fast-paced startup environment. Candidates should work independently, communicate exceptionally well, use Excel, and learn new computer systems quickly.

Oversee daily office administration, workflows, supplies, logistics, support staff, reporting, documentation, and operational processes. Partner with HR on onboarding and employee relations, coordinate interdepartmental projects, support leadership, manage interruptions, and maintain confidentiality. The role requires independent decision-making, team supervision, strong organization, bilingual English-Spanish communication, and flexibility to travel or adjust schedules as needed.