Top Operations & Support Jobs

Leads Moloco’s global IT strategy, operations, service delivery, infrastructure, employee technology experience, AI adoption, security controls, and compliance support. Oversees enterprise SaaS, identity and access management, endpoint and network infrastructure, help desk, office IT, and AV services across multiple regions. Builds and mentors distributed IT teams, manages budgets and vendors, drives automation and change management, and advises executives on technology transformation, responsible AI adoption, organizational readiness, and risk.

Provides administrative and clerical support to leadership and physicians, manages calendars, meetings, office events, vendors, supplies, travel arrangements, reports, correspondence, front desk activities, and confidential information. Supports employee onboarding and coordinates with HR while delivering customer service to patients, staff, vendors, and leadership.

Performs front-office and clerical duties, including greeting and checking in Medicare clients, answering phones, scheduling appointments, following up with prospective clients, supporting insurance enrollment inquiries, preparing marketing materials, assisting with outreach events, and maintaining HIPAA-compliant consent procedures.

Supports school-site operations by maintaining student records, attendance, meals, safety, cleanliness, technology, and compliance processes. Manages the main office, welcomes families and visitors, handles communications and deliveries, supports uniform sales, and provides customer service. Supervises students during school activities, manages Chromebook loans, and contributes to a caring, accountable student culture. The role requires collaboration, organization, flexibility, and commitment to educational equity.

Provide technical support to employees by troubleshooting hardware, software, printers, mobile devices, connectivity, user accounts, passwords, and permissions. Assist with computer setup, software installation, onboarding, equipment deployments, inventory management, and service-request documentation. Collaborate with IT teams to resolve or escalate issues while gaining hands-on enterprise IT experience.

General talent network opportunity for future clinical, operations, and administrative roles supporting adolescent PHP and IOP programs. The People & Culture team will review submitted resumes and may contact candidates when a suitable opening becomes available.

Provides fully onsite Tier 1 and Tier 2 IT support at a manufacturing facility, troubleshooting hardware, Microsoft 365, mobile devices, printers, conference systems, networks, and Intune-managed devices. Responsibilities include ticket management, imaging, patching, asset documentation, onboarding and offboarding, executive and laboratory support, event assistance, reporting, vendor coordination, and user training. Requires strong customer service, communication, hardware troubleshooting, Microsoft 365 proficiency, and familiarity with ITIL and GxP practices.

Provides technical ownership for assigned products by troubleshooting bugs, creating and merging fixes, handling escalations, documenting solutions, and communicating customer feedback to Product and Engineering. The role serves as a technical voice of the customer, improves feedback loops and workflows, manages service-level expectations, and collaborates cross-functionally to resolve product issues and improve customer experience.

Provide hands-on IT consulting and high-touch technical support to executives and staff at Boston-area client offices. Responsibilities include troubleshooting, user and device setup, MDM administration, SaaS and cloud support, technology implementation, documentation, user training, office moves, upgrades, and AV deployments. The role also involves client relationship building, project work, ticket escalations, and adopting innovative technology solutions.

Provides strategic and operational leadership across enterprise systems, business intelligence, networking, infrastructure, cybersecurity, governance, vendors, budgets, and technology roadmaps. Partners with business leaders to improve processes and decision-making, leads secure and scalable technology implementations, and manages and develops the IT team. The role is based primarily in-office in Burlington, Massachusetts, with remote work on Fridays.