Top Operations & Support Jobs

Provides technical product support and customer service for equipment and parts. Selects appropriate products for quotations and order entry, communicates scheduling and lead times, troubleshoots customer issues, and collaborates with Engineering, Product Management, Production, Sales, and Marketing. Acts as a customer advocate by relaying requirements, feedback, and product improvement opportunities. On-the-job training is provided, and the role has no travel or direct reports.

Provide advanced IT support across endpoints, identity, software, licensing, and business applications. Manage account lifecycles, macOS devices, Jamf, security tools, and corporate technology services. Build automations using workflows, APIs, webhooks, and scripting; apply AI-assisted troubleshooting responsibly; create self-service resources; monitor service levels; support onboarding, offboarding, Zoom Rooms, AV, and office networks; and collaborate with Security and Infrastructure while mentoring junior teammates.

Maintains broadcast traffic and content management systems, including daily playlists, program guides, traffic reconciliation, reporting, scheduling series, interstitials, media uploads, and electronic program guides. Coordinates with master control, programmers, producers, marketing, accounting, and distribution teams. Supports special events, schedule changes, quality control, programmer onboarding, digital content distribution, and website, OTT, mobile, and Roku programming updates.

Provides Tier 1 and Tier 2 technical support for users across North American locations and remote environments. Troubleshoots Windows hardware, software, networking, account, access, Microsoft 365, Active Directory, VPN, and device issues. Handles deployments, onboarding, offboarding, ticket documentation, and escalation while collaborating on infrastructure projects. Requires independent problem-solving, strong communication, and at least two years of hands-on IT support experience.

Provide Tier 1 and Tier 2 application support for retail merchandising, ecommerce, CRM, and related platforms. Troubleshoot client issues, research unfamiliar problems, prioritize ticket backlogs, communicate technical information to nontechnical users, and create detailed development tickets with reproducible steps. The role requires technical support experience, Jira ecosystem knowledge, and strong communication and self-prioritization skills.

Lead and scale revenue operations across commercial teams. Build unified revenue data infrastructure, reporting, analytics, commission plans, and reconciliation processes. Establish operating rhythms, optimize lead-to-revenue workflows, automate processes, and improve the revenue technology stack. Partner with senior leadership on strategic decisions, growth opportunities, cross-functional alignment, and operational excellence. This hybrid role requires two days weekly in the Boston office.

Provides PRN switchboard coverage at a VA medical center by answering and routing calls, assisting callers, operating multi-line telephone and overhead paging systems, and supporting hospital communications. Requires morning and evening availability, rotating weekends and holidays, and fill-in coverage as needed. The operator must remain professional and effective during emergencies and high-volume periods while serving staff, patients, visitors, and emergency personnel.

General application for employment with Midwest Foods, a family-owned wholesale food distributor serving food establishments across the Midwest. Applicants must complete the official online application and provide complete employment history for the previous three years. The company seeks staff to support its growth and mission of delivering quality food products and service.

General application for potential employment opportunities at the employer’s Vancouver RV location. The posting does not specify a particular position, responsibilities, qualifications, compensation, or technical requirements.

Plans and analyzes engineering workforce capacity, demand, utilization, skills, certifications, and readiness. Coordinates resource allocation recommendations, identifies staffing and skill gaps, develops forecasts and reporting, and improves workforce planning processes. Partners with engineering, sales, project management, service delivery, and leadership teams to support hiring, training, cross-functional development, and customer delivery decisions without directly managing personnel or project schedules.