Top Operations & Support Jobs

Lead multiple long-term healthcare projects impacting customer experiences, focusing on interoperability, compliance, and strategic partnerships.

Manage ServiceNow queues for computer procurement, deployment, returns, and asset lifecycle support. Monitor tickets, SLAs, backlogs, and workflow accuracy; coordinate with customers, program managers, IT, sales, and depot teams; reconcile asset data across ServiceNow, ERP, and CMDB systems; oversee returns and inventory tracking; escalate issues; create reports and SOPs; train team members; and recommend process improvements.

Provide accurate, professional interpretation between Spanish and English speakers remotely. Responsibilities include quickly processing information, retaining and taking notes, following interpretation protocols, avoiding omissions or additions, and explaining cultural concepts when requested. The role requires a quiet, secure home office, suitable computer equipment, reliable wired internet, and participation in training and competency programs.

Supports Business Advisors serving small businesses through outreach, bilingual interpretation, client intake, scheduling, follow-ups, loan application preparation, Salesforce data entry, reporting, workshop materials, and market research. The intern will shadow advisors while gaining experience in small business counseling, lending processes, financial education, and community development. This is a part-time or summer full-time, on-site internship in New York City requiring fluency in Tagalog, Thai, or Vietnamese and occasional travel across NYC boroughs.

Supports an assigned department through career-focused continuous improvement projects with defined deliverables. Interns execute projects reliably, communicate effectively, collaborate with teams, manage time and resources, maintain confidentiality, follow company policies and safety procedures, and contribute to quality and innovation. Opportunities span engineering, IT, marketing, accounting, human resources, supply chain, manufacturing, and other disciplines.

Provides senior administrative and executive support for the SRS organization, including VP/GM calendar management, meeting governance, conference room and office supply oversight, communications, visitor services, procurement, and employee events. Coordinates town halls, luncheons, holiday parties, and family days while maintaining a welcoming, organized, and well-equipped workplace.

Owns mortgage processing expertise and operating strategy from loan submission through underwriting readiness. This role standardizes workflows, identifies automation opportunities, defines exception handling, SLAs, controls, and performance metrics, and translates expert processing judgment into product requirements. The Head of Processing partners with underwriting, product, engineering, and account management teams to improve throughput, quality, cycle time, and automation coverage while building scalable human-review and training systems.

Leads Booking Holdings’ global legal operations function across corporate and subsidiary legal teams. Responsibilities include managing budgets, vendors, contracts, legal technology, AI adoption, knowledge management, litigation support, reporting, analytics, and process improvement. The role oversees distributed teams, drives legal technology and operating-model initiatives, develops performance metrics, manages change, and partners with senior stakeholders to improve efficiency, governance, and service delivery.

Greets customers, gathers vehicle and service information, schedules maintenance, verifies insurance, coordinates loaner vehicles, recommends service, prepares repair estimates, monitors vehicle progress, updates customers, verifies invoices, and explains completed work and charges.

Owns cross-functional customer operations processes and projects, troubleshooting payer and feature issues, creating playbooks, supporting customer rollouts, and improving or automating workflows. Collaborates with Customer Success, Operations, and Engineering to resolve systemic issues, support dental customers, manage outreach initiatives, and improve satisfaction, retention, and product adoption.