Job Summary: The responsibilities of a Dondelinger Quicklane Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
About Us: We have been in business for over 50 years and are a third-generation, family-owned dealership. Professional growth and advancement is a key focus for all staff. Our employees are trained to provide the best care to customers and also grow within their own careers.
Service Advisor Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- PTO & Sick Leave
- 401(K)
- Compensation: $30,000 - $40,000
Service Advisor Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Service Advisor Requirements:
- Proven record of achieving exceptional customer satisfaction
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Dondelinger Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Skills Required
- Proven record of achieving exceptional customer satisfaction
- Energetic personality
- Desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
What We Do
Dondelinger Ford CDJR is a family-owned automotive dealership in Cohasset, Minnesota, serving drivers across the Grand Rapids area and Northern Minnesota. It sells new and pre-owned Ford, Chrysler, Dodge, Jeep, and Ram vehicles and provides certified maintenance, repairs, genuine OEM parts, financing, and leasing. The dealership emphasizes professional, relationship-based customer service and community involvement for customers and neighboring communities throughout the region.
