Top Operations & Support Jobs

Supports the IPS data coordination team by learning the Individual Patient Solution workflow, maintaining patient case files, retrieving and verifying documentation, and assisting with projects involving process improvement, educational materials, product design and testing, and quality assurance. Coordinates with production, sales, marketing, product management, and engineering teams while following regulatory, quality, and safety procedures.

Serves as the office’s primary receptionist and administrative support contact. Responsibilities include greeting visitors, managing calls and calendars, coordinating meetings and events, arranging catering and supplies, handling mail and deliveries, maintaining petty cash and business-license records, providing notary services, coordinating vehicle rentals, and supporting general office operations. The role is fully on-site and requires regular local driving for pickups and deliveries.

Participate in a structured management development program focused on retail banking and branch delivery. Gain hands-on experience in branch operations, customer service, relationship building, business development, consumer lending, compliance, and leadership. Work alongside experienced banking professionals through rotations, mentoring, and on-the-job training to prepare for future branch leadership opportunities.

Supports and improves core business applications across retail, e-commerce, finance, and supply chain operations. Responsibilities include ERP, POS, EDI, and WMS support; incident triage; vendor coordination; interface monitoring; data reconciliation; master data updates; testing; documentation; and project execution support. The role investigates recurring issues, coordinates enhancements and deployments, supports users, and drives process improvements and system reliability.

Handle customer support across tickets, email, and social channels while maintaining fast response times and clear queues. Own the help center and macro library, identify fraud and high-value issues, surface recurring customer trends, and provide voice-of-customer insights. This hands-on role requires building support processes from the ground up, using AI tools efficiently, and delivering empathetic, on-brand communication.

Support three senior leaders across Engineering, G&A, and Sales by managing complex calendars, meetings, travel, expenses, communications, events, action items, vendors, and confidential information. Coordinate cross-functional processes, track follow-ups and OKRs, assist with organizational planning, and support ad hoc projects in a fast-paced technology environment.

General interest application for candidates interested in joining the organization. Applicants submit their background, skills, and preferred opportunity areas for review by the Talent Acquisition team. The company may retain applicant information for consideration for current or future roles, but submission does not apply to a specific position or guarantee contact.

Develops and edits technical documentation, including manuals, user guides, reports, SOPs, and training materials, while ensuring compliance with military standards. Collaborates with engineers, developers, and business partners to explain complex information clearly. Creates supporting graphics and presentations, participates in software testing as part of the IVV&E team, and tracks project deliverables and performance metrics. The role supports the TOP-T defense mission integration tool on-site at Redstone Arsenal.

Administers the Canvas LMS across dual-enrollment programs, including course setup, enrollments, academic terms, user access, templates, and semester launches. Coordinates district onboarding, student support, reporting, and operational communications. Resolves access and navigation issues, maintains documentation and procedures, monitors student engagement, and recommends workflow improvements. Partners with academic, technology, instructional, and district teams to ensure scalable, accurate, and responsive learning operations.

Provides customer support for FacilityOS software, hardware, mobile applications, and integrations. Diagnoses and resolves technical issues, troubleshoots networking and devices, escalates defects to internal teams, creates documentation and training materials, and improves support processes. The role requires customer-facing digital support experience, SQL knowledge, hardware and software installation skills, and strong communication and problem-solving abilities.