IPS Data Coordination Assistant (34891)

Posted 12 Days Ago
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32246, Jacksonville, FL, USA
In-Office
Entry level
Healthtech • Manufacturing
The Role
Supports the IPS data coordination team by learning the Individual Patient Solution workflow, maintaining patient case files, retrieving and verifying documentation, and assisting with projects involving process improvement, educational materials, product design and testing, and quality assurance. Coordinates with production, sales, marketing, product management, and engineering teams while following regulatory, quality, and safety procedures.
Summary Generated by Built In

Who We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients. 

The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons. 

KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient.  This technology allows our surgeons to provide the best-in-class treatment for their patients.


KLS Martin Guiding Principles

  • Established, Privately Held Business Group – Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
  • Patient Focus – We design products with the patient in mind – CMF, Thoracic & Hand
  • Product to Table – Integrated planning, design, manufacturing and distribution process
  • Educational Partner – Our primary focus for support is on education
  • Inventory Alliance – Inventory management is critical to patient treatment/outcome
  • Surgical Innovation is Our Passion – More than just a tagline

What We Offer

  • We provide full-time employees with a competitive benefits package, including paid parental leave
  • In-house training and professional development opportunities
  • A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation

Job Summary

This position will support the data coordination team in the performance of assignments, spend time shadowing actual operations, and have unique assignments that support larger projects as well as experience the day-to-day workings of the IPS (Individual Patient Solution) Process. May perform and/or participate in additional activities/events that help them build a strong network within the KLS community.

Essential Functions, Duties, and Responsibilities

  • Responsible for gaining knowledge on the complete Individual Patient Solution workflow and products.
  • Apply problem-solving, troubleshooting, and communication skills to assist on larger projects which may include but are not limited to process improvement initiatives, educational material development, design and testing of IPS products, quality assurance, etc.
  • Assist other engineering departments on completing tasks for IPS cases.
  • Abide by regulatory and internal guidelines.
  • Participate in the creation and maintenance of files specific to each patient’s case.
  • Collaborate and coordinate between multiple departments: production, sales, marketing, and product management.
  • Performs other duties as assigned.
Qualifications

Educational and Experience Requirements

  • High school degree or equivalent
  • Proficient user of Microsoft Office applications
  • Actively pursuing an Associate’s or higher-level degree from an accredited University

Knowledge, Skills, and Abilities

  • Adhere and support KLS Martin’s quality and safety policies and procedures. · Ability to learn new software quickly.
  • Ability to retrieve and interpret documentation.
  • Customer support skills.
  • Able to work independently under minimal supervision.
  • Able to efficiently communicate and collaborate amongst a team.
  • Strong interpersonal skills with the ability to effectively communicate at all levels internally, as well as externally.
  • Problem solving
  • Critical thinking
  • Decision making

 Skill Requirements

  • Typing/computer keyboard
  • Utilize computer software (specified above)
  • Retrieve and compile information
  • Maintain records/logs
  • Verify data and information
  • Organize and prioritize information/tasks
  • Operate office equipment
  • Verbal communication
  • Written communication
  • Research, analyze and interpret information
  • Investigate, evaluate, recommend action
  • Basic mathematical concepts (e.g. add, subtract)

Physical Requirements

  • Sitting for extended periods
  • Extended periods viewing computer screen
  • Walking
  • Reading
  • Speaking
  • Hear/Listen
  • Maintain regular, punctual attendance
  • Writing

Hazards

  • Normal office environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

KLS Martin is a drug-free employer

Skills Required

  • High school diploma or equivalent
  • Actively pursuing an associate degree or higher from an accredited university
  • Proficiency with Microsoft Office applications
  • Ability to learn new software quickly
  • Ability to retrieve and interpret documentation
  • Customer support skills
  • Ability to work independently under minimal supervision
  • Strong communication, collaboration, and interpersonal skills
  • Problem-solving, critical-thinking, and decision-making skills
  • Ability to maintain records, verify data, and organize tasks
  • Ability to follow quality, safety, regulatory, and internal procedures
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The Company
Year Founded: 1896

What We Do

KLS Martin LP is a pioneer in craniomaxillofacial (CMF), thoracic, and patient-specific implant solutions. As part of the KLS Martin Group, it develops and markets innovative medical technology solutions, including implant systems, sterilization containers, and surgical instruments for various surgical fields such as plastic surgery and neurosurgery, dedicated to the passion for surgical innovation to improve medical outcomes worldwide.

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