Top Operations & Support Jobs

Provides customer support for FacilityOS software, hardware, mobile applications, and integrations. Diagnoses and resolves technical issues, troubleshoots networking and devices, escalates defects to internal teams, creates documentation and training materials, and improves support processes. The role requires customer-facing digital support experience, SQL knowledge, hardware and software installation skills, and strong communication and problem-solving abilities.

Provides administrative and secretarial support for a Great Floors office location. Responsibilities include managing correspondence and telephone communications, distributing mail, responding to inquiries, maintaining records, coordinating office activities, facilitating communication between departments, and supporting ongoing and special projects. The role requires strong organization, data entry, customer service, communication, and multitasking skills in an office and design-center environment.

Acts as a liaison between business and IT teams for supply chain planning and scheduling systems. Gathers and translates requirements, documents processes and data mappings, supports solution design, testing, UAT, training, implementation, and post-go-live stabilization. Manages application lifecycle and total cost of ownership, supports project prioritization and governance, and coordinates with architects, engineers, analytics teams, and global stakeholders to deliver secure, scalable IT solutions.

Supports the Chief Communications Officer and GM of Consumer/GTM through complex calendar management, executive communications, confidential information handling, travel and expense coordination, meeting logistics, briefing preparation, and follow-up tracking. The role requires sound judgment, composure, strong relationship skills, cross-functional coordination, and effective use of AI tools. It also contributes to team morale, culture, and executive effectiveness in a fast-paced environment.

Supports Girl Scout member retention by building relationships with girls, families, volunteers, and troop leaders; resolving inquiries and concerns; documenting cases; supporting retention campaigns and events; providing program and policy guidance; attending service unit and troop meetings; and collaborating across departments to improve member experiences.

Develop and execute multi-year operations strategies, roadmaps, standardized operating models, and continuous improvement initiatives across multiple auction locations. Assess processes, lead Lean and Six Sigma efforts, manage cross-functional projects, establish KPIs, and provide data-driven recommendations to executive leadership. The role also supports workforce, technology, capacity, and operational planning, with 10–20% travel from the Fremont, Nebraska corporate office.

Provides first-line IT support for plant and remote users across the Americas, including troubleshooting hardware and software, managing incidents and service requests, escalating issues, maintaining IT assets and documentation, and supporting hardware and software deployment. The role also assists with network and system security, outsourced ticket coordination, new-hire hardware delivery, and process improvements.

Owns IT infrastructure and operations for a growing medical device company, including enterprise networks, firewalls, wireless systems, servers, cloud infrastructure, endpoint security, and identity platforms. Leads security tooling, incident remediation, software license management, IT policies, SOX ITGC testing, audit support, and vendor relationships. The role also provides technical leadership, develops IT operations staff, and may assume oversight of helpdesk functions as the organization scales.

Provides front-desk reception and supply-clerk support in a healthcare setting. Responsibilities include managing calls, scheduling and confirming appointments, checking in service recipients, coordinating records and insurance verification, collecting paperwork, handling mail, deposits, petty cash, postage, receipts, and statistical reports. The role supports medical records and providers, communicates with members and families, maintains confidentiality, and performs general office equipment and administrative duties.

Investigate and resolve warranty claims and return requests by reviewing facts, documentation, policies, and evidence. Serve as the primary customer contact, determine appropriate resolutions, communicate decisions, manage escalated situations, and collaborate with internal teams and vendors to identify root causes and close claims efficiently.