Top Operations & Support Jobs

Administer Oracle NetSuite as the primary internal subject matter expert. Configure users, permissions, dashboards, records, forms, workflows, reports, and analytics; maintain data integrity; support upgrades, testing, integrations, troubleshooting, and end-user training. Partner with Finance, Operations, Purchasing, Sales, and executive teams to improve Order-to-Cash and Procure-to-Pay processes and support CRM, payroll, 3PL, and eCommerce integrations.

Provides first-line technical support for ViaPath products by answering customer calls, troubleshooting software and hardware, documenting tickets, escalating unresolved issues, supporting installations and upgrades, and testing equipment and platforms. The role requires strong communication, research, documentation, multitasking, and customer service skills. Candidates must work Tuesday through Saturday, participate in rotating on-call coverage after training, and handle technical support, data entry, and inmate requests as needed.

Own Assured’s outbound engine, account universe, ICP scoring, HubSpot CRM, GTM tools, events, and pipeline reporting. Build and maintain healthcare prospect data, operate outbound sequences, manage enrichment and contractors, ensure CRM data quality, and measure pipeline generation and conversion. This individual contributor role is expected to build a team as the function scales.

Supports US equities market participants and the AlphaX trading platform in a fast-paced trade floor environment. Responsibilities include client onboarding, market access support, technology certification, troubleshooting, configuration changes, trade and order servicing, system monitoring, exception reviews, clearing support, contact center assistance, user acceptance testing, incident management, business continuity, and process optimization. The role requires collaboration with compliance, product, sales, finance, and analytics teams.

Provides administrative support for property operations and tenant coordination within a master-planned communities and mixed-use real estate organization. The posting includes limited details about specific daily responsibilities or qualifications.

Supports Product Management and Strategic Partnerships by maintaining product and partner information, documentation, pricing references, lifecycle data, enablement materials, and partner records. Responds to internal product inquiries, coordinates launch readiness and training materials, analyzes client feedback, supports partner onboarding and events, and ensures accurate cross-department communication. The role is primarily focused on product and training operations, with some partnership support.

Provides administrative and operational support to regional staff across multiple properties. Responsibilities include scheduling, calendar management, payroll assistance, purchasing, invoicing, expense tracking, records maintenance, seasonal hiring and onboarding coordination, internal communications, inquiry handling, event support, and supply management. The role works with regional leadership and statewide teams and occasionally assists at regional properties.

Support the CEO and COO by managing calendars, travel, correspondence, meeting materials, and stakeholder coordination. Own day-to-day office operations, including team lunches, supplies, vendors, workplace questions, and support for a future office expansion or relocation. The role requires strong organization, discretion, communication, proactive follow-through, and comfort working onsite in New York City.

Build and operate Mozilla’s first B2B technical support operations capability. Own support vendors, workflows, training, capacity planning, metrics, governance, escalations, incident response, and continuous improvement. Coordinate with Product, Engineering, Customer Success, Sales, Legal, Finance, and Procurement to deliver reliable enterprise support. Translate customer and support insights into improvements across products, processes, tooling, documentation, and automation.

Own revenue operations for a rapidly scaling B2B SaaS sales organization. Responsibilities include operating rhythms, QBRs, annual planning, strategic diagnostics, pipeline analysis, AI-enabled workflow automation, and advising senior sales leadership. The role requires building scalable systems, identifying risks early, improving operational efficiency, and partnering directly with VP-level stakeholders.