Top Operations & Support Jobs

Provides responsive client service, manages client questions and relationships, represents brands at promotional events, supports marketing campaigns and event execution, maintains interaction records, gathers feedback, and resolves routine concerns. The role involves collaboration with internal teams, client-facing communication, training, and professional development in an event marketing environment.

Premium Auditors conduct onsite audits by reviewing records, scheduling appointments, and verifying class codes. Training is provided, and flexibility is highlighted.

Monitor and support customer applications and cloud environments around the clock. Investigate, triage, escalate, and document incidents; perform root cause analysis; identify issue trends; coordinate scheduled changes and customer communications; validate system health; and collaborate with technical teams to maintain availability and reliability.

Provides high-level administrative support to senior executives, including calendar and travel management, expense reports, invoice processing, meeting coordination, presentations, correspondence, phone screening, confidential information handling, and project coordination. Requires strong organization, communication, judgment, discretion, typing, English grammar, and proficiency with Microsoft Office applications.

Supports business operations for the Americas CRO by administering NetSuite, managing project and financial records, reviewing timesheets and expenses, supporting month-end close, maintaining calendars, validating data, managing LMS users and courses, handling training certificates, and assisting with Salesforce contracts and regulatory reporting.

Supports and enhances Commercial Risk applications and integrations, including Openlink, PowerOptix, cQuant, and custom systems. Responsibilities include production support, incident resolution, requirements gathering, troubleshooting, root-cause analysis, testing, UAT, releases, documentation, SOX controls, and process improvement. The role serves as a liaison among business stakeholders, IT teams, developers, and vendors while supporting energy trading and risk management processes.

Manage and customize the company’s Salesforce CRM, including configuration, workflows, integrations, user permissions, data integrity, security, reports, dashboards, and release testing. Provide user support and training, troubleshoot technical issues, maintain compliance, identify process improvements, collaborate with stakeholders, and support cross-functional projects and implementations.

Provides front-office and hospitality support by greeting visitors, covering the front desk, maintaining welcoming and organized shared spaces, preparing meeting areas, handling mail and deliveries, restocking supplies, assisting with workstation setup, completing administrative tasks, and coordinating with office leadership to support smooth daily operations.

Own revenue operations analytics and systems, including pipeline reviews, forecasting, territory and routing logic, quota modeling, Salesforce administration, GTM data pipelines, dashboards, and AI-enabled workflows. Partner cross-functionally with sales, marketing, finance, enablement, and clinical operations to maintain reliable metrics, improve CRM hygiene, automate processes, and translate GTM data into actionable insights.

Leads the internal IT function and team across strategy, identity, endpoints, networking, collaboration, cloud infrastructure, service management, AI governance, security operations, budgets, vendors, and compliance. Builds scalable technology roadmaps, manages Microsoft 365 and endpoint environments, improves employee experience, oversees business continuity, and partners with executive leadership, Security, Engineering, Finance, and HR.