Top Operations & Support Jobs

Processes and reconciles new and renewal customer orders, maintains accurate Salesforce and finance data, resolves discrepancies, communicates order information, provides customer documentation, monitors reports and escalations, and collaborates with Sales, Finance, Operations, and Partner Success teams to improve order-management processes.

Provides reception and concierge services by greeting visitors, answering and routing calls, managing temporary access badges, and maintaining a professional reception area. Supports mail and package handling, meeting-room setup, hospitality areas, office supplies, copy/print services, and light administrative tasks. Maintains confidentiality, resolves customer service issues, coordinates with security and other teams, and helps train backup staff.

Greets visitors, manages incoming calls and visitor registration, provides customer service, handles mail and packages, supports meeting rooms and events, and maintains reception, pantry, and conference areas. The role also replenishes office supplies, assists with employee inquiries, and performs general administrative tasks while maintaining confidentiality and a professional workplace environment.

Provides administrative and customer support by coordinating backlogs, orders, quotes, new product workflows, customer records, complaints, invoicing questions, and business reports. Supports program management with commercial activities including pricing, margins, RMAs, and engineering change orders. Maintains accurate records, communicates with customers and internal teams, and helps ensure efficient day-to-day operations.

Manages daily office operations supporting construction, restoration, and mitigation projects. Responsibilities include administrative oversight, expense and timecard management, accounting and invoicing support, project data and documentation tracking, subcontractor compliance, client communication, and coordination among project teams. The role also supports field teams, file reviews, onboarding activities, and occasional emergency services or CAT events while maintaining client satisfaction and accurate project records.

Provides production support for custom accounting and tax systems and vendor software. Investigates, resolves, and escalates support requests; monitors and prioritizes tickets; communicates issues to management and development teams; maintains technical and end-user documentation; and participates in change and release management. Requires strong analytical, communication, documentation, customer service, and problem-solving skills, plus flexibility for busy-season and occasional after-hours support.

Handle incoming customer calls, book service appointments, resolve customer requests, promote the brand, conduct outbound calls, maintain accurate customer records, and build strong customer relationships. The role requires clear communication, empathy, organization, phone-system proficiency, accurate typing, follow-through, and a positive, goal-oriented attitude.

The Business Systems Analyst gathers and documents functional and technical requirements, serves as a liaison among stakeholders, IT, and software vendors, and supports application design, configuration, deployment, and end users. The role acts as a subject matter expert for business systems, facilitates requirements discussions, monitors technology trends, and travels to company locations to support operations.

Leads business and operational performance across concrete manufacturing locations while developing readiness for General Manager or Location Manager roles. Responsibilities include business planning, budgeting, KPI improvement, sales and customer relationship support, production and logistics oversight, safety and quality, workforce planning, talent development, succession planning, and special projects. The role provides leadership coverage across multiple sites and requires 20% regional travel in office, plant, and field environments.

Provides high-level executive support to the CEO and Executive Leadership Team. Responsibilities include complex calendar management, meeting and offsite planning, board and stakeholder communications, agenda and pre-read coordination, action-item tracking, signature routing, expense reporting, compliance tracking, and workflow management. The role requires sound judgment, discretion, independent execution, AI-enabled information synthesis, and occasional travel for board meetings and company events.

Provides remote and desktop technical support for corporate end users, troubleshooting hardware, software, printers, mobile devices, networks, and Microsoft technologies. Handles Tier 1 and 2 tickets, performs installations and testing, documents incidents, maintains knowledge bases, supports office setups, trains users, and develops procedural documentation. Requires familiarity with Windows, Active Directory, Group Policy, Office 365, networking fundamentals, diagnostic tools, and IT support certifications.