Top Operations & Support Jobs

Provides bilingual English/Spanish customer support for billing, payments, invoices, disputes, credits, account setup, and rental-related inquiries. Responds through phone, chat, and email; processes credit card and ACH payments; maintains customer billing records; supports onboarding and electronic payment systems; coordinates with accounts receivable, collections, tax, credit, branch, and rental operations teams; and resolves invoice, purchase order, lien, waiver, and payment discrepancies.

Supervises mutuel operations, supports cage and sportsbook activities, assigns stations, trains and evaluates team members, and handles customer inquiries. Ensures compliance with gaming regulations, currency reporting, internal controls, safety procedures, and company policies. Coordinates with vendors, manages wagering-machine maintenance, supports patron services, and assists with staffing, scheduling, inventory, ordering, and currency settlement. Requires flexible availability, strong communication, customer service skills, and the ability to complete required licensing and background checks.

Supports IT service requests, basic hardware and software troubleshooting, end-user device setup, account administration, software installation, ticket documentation, and technology asset inventory. Assists IT staff with systems, networking, cybersecurity, applications, and infrastructure projects while developing practical experience in a 24/7 business environment. Requires strong communication and problem-solving skills, schedule flexibility, physical mobility, and completion of Delaware Lottery background and licensing requirements.

Provides clerical and administrative support by maintaining client charts, processing medical equipment and supply orders, tracking documentation and returned equipment, answering phones, handling mail and faxes, making copies, and supporting office operations across assigned territories. May also participate in community outreach and assist other teams as needed.

Supports the CEO in a high-trust executive capacity by managing priorities, coordinating across departments, handling reporting and follow-up, and maintaining strong organization and discipline. The role requires extensive executive assistant or office operations experience, direct exposure to CEOs or owners, excellent English, and preferably Spanish. Experience in hospitality, retail, real estate, or corporate operations is preferred.

Manage and optimize enterprise business systems, integrations, upgrades, and deployments to improve scalability and operational performance. Lead vendor relationships, service-level agreements, evaluations, and external service delivery. Mentor and develop a business systems team while driving process automation, continuous improvement, and cross-functional change initiatives. Responsibilities include directing timelines and resources for system projects and resolving technical and workflow challenges in a global go-to-market environment.

Leads fleet vehicle damage operations for a city or district, including repair prioritization, estimating, parts sourcing, body shop and vendor management, cycle-time reduction, budgeting, audits, and invoice processing. Manages team performance, hiring, training, employee relations, and safety compliance while maximizing fleet utilization and profitability. May oversee bus damage repairs at applicable locations.

Provides administrative and project support for construction teams by processing documents, contracts, invoices, correspondence, and filings. Coordinates paperwork with external partners, supports bid days, schedules appointments, manages office supplies and communications, and assists with routine project-team tasks. Requires strong communication, organization, Microsoft Office proficiency, and at least five years of technical office experience. Occasional travel to job sites or company offices is required.

Provides administrative and coordination support to the Director of Development, Executive Team, and Board of Directors. Responsibilities include processing gifts, maintaining donor records, preparing acknowledgments and fundraising materials, managing mailing lists, supporting donor cultivation, coordinating events, handling registrations and RSVPs, preparing event materials, and guiding volunteers. The role requires professional communication, confidentiality, organization, data accuracy, and proficiency with Microsoft Office tools.

Designs and governs global insurance brokerage processes, including process maps, SOPs, RACI models, controls, and governance frameworks. Partners with technology, risk, compliance, audit, finance, and regional operations teams to standardize workflows, identify automation opportunities, manage process changes, and support audits. Monitors performance metrics, drives continuous improvement, oversees remediation, and supports new product and M&A process integration across multiple regulatory jurisdictions.

Leads Americas revenue operations across forecasting, pipeline hygiene, territory and quota execution, sales and partner operations, quote-to-order processes, reporting, and analytics. Partners with the regional CRO and global operations teams to rebuild processes during CRM consolidation and organizational transformation. Manages operational governance, documentation, executive reporting, and development of a geographically dispersed field operations team.