Top Operations & Support Jobs

Manages daily office operations supporting construction, restoration, and mitigation projects. Responsibilities include administrative oversight, expense and timecard management, accounting and invoicing support, project data and documentation tracking, subcontractor compliance, client communication, and coordination among project teams. The role also supports field teams, file reviews, onboarding activities, and occasional emergency services or CAT events while maintaining client satisfaction and accurate project records.

Provides production support for custom accounting and tax systems and vendor software. Investigates, resolves, and escalates support requests; monitors and prioritizes tickets; communicates issues to management and development teams; maintains technical and end-user documentation; and participates in change and release management. Requires strong analytical, communication, documentation, customer service, and problem-solving skills, plus flexibility for busy-season and occasional after-hours support.

Handle incoming customer calls, book service appointments, resolve customer requests, promote the brand, conduct outbound calls, maintain accurate customer records, and build strong customer relationships. The role requires clear communication, empathy, organization, phone-system proficiency, accurate typing, follow-through, and a positive, goal-oriented attitude.

The Business Systems Analyst gathers and documents functional and technical requirements, serves as a liaison among stakeholders, IT, and software vendors, and supports application design, configuration, deployment, and end users. The role acts as a subject matter expert for business systems, facilitates requirements discussions, monitors technology trends, and travels to company locations to support operations.

Leads business and operational performance across concrete manufacturing locations while developing readiness for General Manager or Location Manager roles. Responsibilities include business planning, budgeting, KPI improvement, sales and customer relationship support, production and logistics oversight, safety and quality, workforce planning, talent development, succession planning, and special projects. The role provides leadership coverage across multiple sites and requires 20% regional travel in office, plant, and field environments.

Provides high-level executive support to the CEO and Executive Leadership Team. Responsibilities include complex calendar management, meeting and offsite planning, board and stakeholder communications, agenda and pre-read coordination, action-item tracking, signature routing, expense reporting, compliance tracking, and workflow management. The role requires sound judgment, discretion, independent execution, AI-enabled information synthesis, and occasional travel for board meetings and company events.

Provides remote and desktop technical support for corporate end users, troubleshooting hardware, software, printers, mobile devices, networks, and Microsoft technologies. Handles Tier 1 and 2 tickets, performs installations and testing, documents incidents, maintains knowledge bases, supports office setups, trains users, and develops procedural documentation. Requires familiarity with Windows, Active Directory, Group Policy, Office 365, networking fundamentals, diagnostic tools, and IT support certifications.

Provides Level 1 technical support through phone, email, chat, and ticketing systems. Responsibilities include diagnosing basic hardware, software, network, account access, and peripheral issues; installing and updating software; documenting resolutions; maintaining IT asset records; contributing to knowledge bases; escalating complex issues; and communicating clearly with users. The role also requires adherence to security policies, incident reporting, mentoring, and possible holiday work.

Lead high-priority, cross-functional strategic initiatives across Element Mobility from concept through execution. Build business cases, operating models, management cadences, OKR tracking, dashboards, and executive decision materials. Identify risks and blockers, align stakeholders across Product, Technology, Commercial, Operations, Finance, Legal, and Risk, and maintain accountability for measurable outcomes and leadership visibility.

Provides advanced administrative support by managing calendars, travel, meetings, correspondence, records, reports, confidential information, office equipment, and special projects. Creates complex documents, presentations, graphics, and statistical reports; conducts research and analysis; handles calls and visitors; resolves administrative issues independently; and may train other administrative staff.