Top Operations & Support Jobs

Manage and grow a large global contributor community for Scale’s Generative AI business. Develop engagement, retention, communications, feedback, and dispute-resolution strategies; oversee community platforms, virtual events, sentiment monitoring, and contributor messaging. Use metrics and feedback to improve operations and product strategy, coordinate cross-functional stakeholders, remove blockers, and maintain cohesive communications. The role also includes managing at least one direct report and executing operational initiatives directly.

Provides clerical and administrative support through data entry, cost and variance analysis, file maintenance, correspondence and report preparation, spreadsheet and presentation updates, and coordination with departments and vendors on facilities issues. The role requires strong organization, communication, attention to detail, technology proficiency, reliable transportation, and daily on-site availability. This is a full-time office position with no supervisory responsibilities.

Provides customer and sales representative support by handling calls, researching accounts, resolving or escalating issues, maintaining interaction records, coordinating documentation, processing billing-related actions, and following up on complaints and requests. The role requires strong communication, problem-solving, organization, customer service, and administrative skills, with frequent use of internal systems and reporting trackers.

Provides customer and sales representative support by handling calls, researching accounts, resolving or escalating issues, maintaining interaction records, preparing documentation, coordinating follow-up, processing credits or payments, and responding to customer inquiries. Requires strong communication, problem-solving, organization, customer-service, and conflict-resolution skills. A high school diploma is required, while Excel proficiency is preferred.

Provides proactive executive administrative support to C-suite leaders, including calendar and travel management, expense reporting, meeting coordination, presentation preparation, communications, issue resolution, and confidential information handling. The role supports executive committees, coordinates high-visibility engagements, tracks follow-ups, and helps ensure effective day-to-day operations while managing multiple priorities and deadlines.

Administers and supports enterprise business applications at an onsite manufacturing facility. Responsibilities include user access management, application monitoring, troubleshooting, deployments, patch testing, end-user support, documentation, backups, data integrity checks, security compliance, and process improvement. The role collaborates with business users, vendors, IT teams, developers, and senior administrators while supporting application availability and resolving technical issues.

Answers and directs inbound calls, assists customers with sales, service, and parts inquiries, schedules appointments, updates customer records, conducts follow-ups, and supports dealership sales and service teams. The role requires strong phone etiquette, customer service skills, organization, and willingness to support a fast-paced automotive dealership.

Manages customer order fulfillment, product setup, payment disputes, contracts, revenue reconciliation, and data quality processes. Uses Zendesk, Xero, Mode, spreadsheets, and internal tools to process requests and resolve discrepancies. Coordinates with customers, legal, invoicing, sales, and other teams while maintaining process documentation, training materials, communication macros, and self-service resources.

Leads enterprise technology and innovation strategy, cybersecurity, business continuity, AI adoption, Microsoft 365, vendor and MSP relationships, technology budgets, executive reporting, KPIs, and long-term roadmaps. Partners with executive leadership to connect technology investments to growth, efficiency, customer experience, and competitive advantage. Also evaluates emerging technologies and may support SaaS platform management and M&A integration.

Provides technical support for video security systems, cameras, servers, and network infrastructure. Troubleshoots hardware, software, and networking issues through phone and digital channels; documents cases; prioritizes customer incidents; and explains technical solutions clearly. Collaborates with technical teams, maintains product knowledge, manages critical incidents, and delivers customer-focused resolutions. The role requires networking expertise, systematic troubleshooting, multitasking, and the ability to obtain a government-customer background clearance.

Handle incoming auto claims calls, collect accident facts and statements, investigate claim details, explain coverage, resolve customer concerns, and guide policyholders through the claims process. The role requires empathy, problem-solving, multitasking, bilingual Spanish-English fluency, and availability for evening, weekend, and holiday shifts. Training and licensing support are provided, with a hybrid schedule after in-office training.

The Funding Operations Associate IV performs complex daily operations activities, works independently, coordinates across departments, and supports business-line leadership. Responsibilities include resolving inquiries and complaints, improving processes, protecting confidential information, preventing fraud, coaching less experienced staff, supporting supervisors, and recommending policy or procedure changes. The role requires strong communication, organization, conflict-resolution, prioritization, leadership, and mentoring skills in a fast-paced banking environment.

Supports daily funding operations for the assigned business line, independently handling complex tasks, resolving inquiries and complaints, protecting confidential information, preventing fraud, and improving processes. The role serves as a liaison across departments, coaches less-experienced staff, supports leadership, provides backup leadership coverage, and recommends policy or procedure changes.

Lead compliance training reporting, oversight, and data management for U.S. Compliance. Develop and maintain reporting, dashboards, trackers and audit-ready documentation; validate and reconcile training data; advise business partners on regulatory training requirements; manage projects and remediation, and support regulatory readiness and program governance.