Top Operations & Support Jobs

Administers and improves Salesforce-centered business systems, including configuration, automation, integrations, security, release management, testing, documentation, and platform support. The role troubleshoots connected billing, tax, and scheduling systems, maintains system health, and partners with business analysts and stakeholders to deliver reliable solutions.

Leads revenue operations across Sales, Growth, and Solutions Engineering. Owns GTM planning, territory and quota setting, revenue modeling, deal desk operations, forecasting, performance reporting, incentive compensation, commission accuracy, Salesforce and GTM technology architecture, data governance, and AI-driven automation. Partners with executives and engineering teams while managing a team spanning business systems, Salesforce administration, operations, and GTM engineering.

Performs general administrative duties, including data entry, receptionist-style support, and basic technical support. The role supports similar administrative functions for ATLAS and is based out of the Cincinnati office while currently being performed remotely.

Supports leadership and executes cross-functional startup initiatives across go-to-market, product, community, content, customer success, recruiting, and operations. Builds AI-powered workflows, runs marketing and sales development campaigns, creates customer support processes, contributes to recruiting, and uses data and software tools to improve company performance. The role requires strong ownership, quantitative ability, adaptability, and comfort working remotely across NYC hours.

Provides proactive administrative and operational support to the Executive Leadership Team and CEO. Responsibilities include calendar and meeting management, board and retreat logistics, donor and stakeholder communication, travel coordination, executive correspondence, document preparation, filing, board portal maintenance, KPI and metrics reporting, and project follow-up. The role requires discretion, strong organization, excellent communication, data literacy, adaptability, and alignment with the organization’s Christian mission.

Own and scale Cobalt’s B2B SaaS go-to-market technology ecosystem, including Salesforce, HubSpot, customer success platforms, integrations, data enrichment, governance, workflow automation, and AI-enabled solutions. Translate business requirements into scalable systems across Marketing, Sales, Customer Success, and Revenue Operations. Manage architecture, data quality, monitoring, permissions, releases, documentation, and technical initiatives from design through optimization.

Provides administrative and operational support across HR, channel partnerships, renewals, customer experience, and general business activities. Responsibilities include maintaining records, coordinating onboarding and training, tracking agreements and renewals, supporting customer communications, updating systems, preparing spreadsheets and reports, and assisting with special projects. The role is mostly remote with in-office work on Mondays.

Oversee IT support service delivery across multiple manufacturing sites, including ticketing, SLAs, MSP and vendor relationships, incident escalation, onboarding, asset management, reporting, and continuous improvement. Coordinate infrastructure alerts, change control, service quality reviews, and on-call support planning while ensuring responsive end-user service in a 24/7 environment.

Provides first-line technical support to PC users, troubleshooting computer hardware, software, networking, and mobile device issues. Analyzes and resolves incidents within established service-level agreements, coordinates with end users and technology teams, documents incidents, and communicates resolutions while delivering strong customer service.

Provides administrative and office support, including filing, phone calls, mail handling, supply management, room organization, research, report writing, training, video projects, and newsletter assembly. The role may involve community interaction, field work, travel between office locations, virtual and in-person meetings, and completing weekly assignments by deadline.