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Top Operations & Support Jobs
Professional Services • Consulting
Provides remote administrative, recruiting coordination, database management, marketing, event planning, and back-office support for a consulting firm. Responsibilities include scheduling interviews, coordinating travel, preparing proposals, managing calendars and expenses, updating ATS and CRM records, sending social media and email campaigns, and supporting conferences and client events. The role is a flexible independent contractor position requiring strong organization, communication, discretion, and proficiency with Microsoft 365 and business systems.
Top Skills:
Applicant Tracking SystemsCapsule CrmCustomer Relationship Management DatabasesLinkedInMailchimpMicrosoft 365Zoom
Insurance
Manage complex Michigan personal injury protection claims from intake through resolution. Investigate coverage, damages, policy limits, exclusions, recovery potential, and applicable law; evaluate losses, negotiate settlements, approve payments, document claim files, and coordinate with attorneys, medical teams, guardians, and internal units. The role focuses on catastrophic injury, MCCA, and attorney-represented claims while maintaining compliance with claim-handling standards and state regulations.
Top Skills:
Claims Management SystemsPc Software
Information Technology • Software
Provide IT help desk support by opening, categorizing, assigning, and resolving client tickets involving voice and data infrastructure, E-Call systems, wireless networks, and related technical systems. Troubleshoot issues, communicate technical information to customers, manage multiple priorities, coordinate with vendors, and participate in after-hours on-call support. The role includes training across networking, cabling, access control, computer and phone support, and IP camera systems.
Top Skills:
Access Control SystemsComputer And Phone SupportE-Call SystemsIp Camera SystemsIt Voice And Data InfrastructureNetwork CablingTelecommunications NetworksTicketing SystemsWireless Networks
Information Technology
Provides first-line global help desk support for incidents, desktop issues, and proprietary applications. Receives calls, creates and updates tickets, troubleshoots issues using technical documentation, monitors service queues and SLAs, dispatches providers, manages escalations, documents resolutions, and communicates with customers and engineering teams. Supports knowledgebase maintenance and internal system monitoring while delivering professional customer service.
Top Skills:
Active DirectoryInternet ExplorerItilMicrosoft Office SuiteSolutionsdeskWindows
Healthtech
Supports payroll, benefits administration, employee records, resident billing, accounts payable, collections, cash receipts, bank deposits, and business office operations. Answers phones, assists residents and families with billing and insurance questions, maintains confidential information, supports onboarding, and coordinates data-processing issues with the corporate office. Requires accuracy, organization, communication skills, and proficiency with Microsoft Word, Excel, and related payroll and billing systems.
Top Skills:
Billing SoftwareExcelMicrosoft WordPayroll Software
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Financial Services
Lead teller-line operations at a community bank by completing compliance tasks, processing accurate customer transactions, managing the vault, assisting tellers, and building strong customer relationships. The role emphasizes cash handling, attention to detail, customer service, operational accuracy, teamwork, and participation in training and cross-functional development.
Hardware • Healthtech
Provides phone and remote technical support for Cadwell medical devices, including product configuration, operation, hardware, software, and networking troubleshooting. Builds expertise across the product line, delivers clear solutions, follows up with customers, and participates in weekend and after-hours on-call rotations. Requires strong communication, analytical problem-solving, computer proficiency, and the ability to explain technical concepts to customers.
Top Skills:
CitrixHardwareNetworkingRemote Assistance ToolsServersSoftware PlatformsStorage SystemsVirtual EnvironmentsWan/Lan
Edtech • Information Technology • Professional Services
Leads Indiana Tech’s Learning Exchange and NIAIC Connect initiatives, overseeing strategy, operations, financial performance, grant administration, revenue models, workforce-learning programs, employer partnerships, consortium coordination, and cross-functional teams. The role manages budgets, milestones, reporting, staff, digital learning services, learner records, credentialing, analytics, and sustainable operating models while connecting credit and non-credit education pathways.
Top Skills:
AnalyticsCustomer Relationship Management SystemsDigital CredentialingLearner Records SystemsOnline Learning Platforms
Manufacturing
Provides administrative and sales support to sales engineers in a busy Tampa office. Responsibilities include tracking fire-system subcontracting and freight issues, handling customer inquiries, scheduling visits and Lunch & Learns, coordinating service emergencies and truck dispatch, preparing submittals, managing office supplies, and maintaining CRM contact assignments. Requires strong organization, computer skills, multitasking, independence, and teamwork. Construction or subcontracting familiarity is preferred.
Top Skills:
CRMmacOS
Internet of Things
Provides onsite administrative and operational support for the office, including office operations, facilities coordination, vendors, supplies, events, onboarding, invoices, records, and support for multiple business functions. Coordinates local marketing activities, customer events, trade shows, fleet administration, and special projects while identifying process improvements. This is a five-month temporary assignment with potential conversion to permanent employment.
Top Skills:
Microsoft Office Suite
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