Top Operations & Support Jobs

The Chief Operating Officer will provide enterprise-wide strategic and operational leadership, integrating finance, people and culture, business intelligence, legal affairs, risk, organizational planning, and change management. Reporting to the CEO, the COO will translate strategy into coordinated execution, strengthen systems and accountability, oversee financial and organizational sustainability, manage cross-functional risks, and support effective governance across a global, distributed nonprofit organization.

Provides comprehensive administrative support to executive leaders by managing complex calendars, travel, meetings, expenses, communications, events, onboarding, and follow-up. Serves as a trusted liaison across teams, handles confidential information, anticipates executive needs, coordinates projects, improves administrative workflows, and supports special initiatives and team culture in a fast-paced, hybrid environment.

Supports fundraising data operations by managing CRM synchronization and ETL processes, maintaining data integrity, developing reports and extracts, troubleshooting integrations, processing duplicates and updates, configuring Salesforce and donor technology platforms, and documenting data flows and quality standards. The role serves as the primary data support contact for advancement teams and collaborates with finance, development, marketing, and technology teams.

Provide high-level administrative support to senior leaders while managing and coaching a team of administrative professionals. Responsibilities include complex calendar and travel management, event and office operations, CRM and expense processing, contract drafting, reporting and dashboards, bilingual support for LatAm teams, and leading staffing, performance management, and training initiatives to improve efficiency and service delivery.

Provides enterprise site IT support across desktop hardware and software, LAN/WAN, wireless, voice and data communications, mobile devices, and cloud applications. Troubleshoots user and network issues, installs and maintains systems, supports infrastructure changes, documents activities, assists other IT teams, trains users, and enforces corporate standards. The role supports remote users and executives, requires strong customer service, and may involve flexible hours to minimize disruption to 24/7 terminal operations.

Summer interns will complete an end-to-end project supporting engineering, product, business operations, or sales and marketing. Responsibilities may include research, competitive analysis, process and product optimization, coding, API development, data analysis, reporting, and presenting recommendations to leadership. Interns receive mentorship and collaborate cross-functionally with teams including Design, Engineering, Legal, and Business Operations.

This full-time, on-site 11-week internship provides exposure to business operations across finance, business analysis, ERP software, operations, HR, and account management. Interns contribute to department initiatives, participate in meetings, complete impactful projects, and develop workplace skills. Responsibilities require strong organization, analytical and problem-solving abilities, communication, technological proficiency, and the ability to learn business applications and digital tools quickly.

Administers procurement enterprise applications, including contract lifecycle management, supplier information management, sourcing, and procure-to-pay platforms. Configures workflows, permissions, integrations, and system settings; troubleshoots production issues; supports testing, documentation, training, and change management. Partners with business users and vendors to optimize processes, manage patches, maintain security, and ensure application scalability and availability. Requires strong business and systems analysis, ERP experience, procurement platform expertise, and relationship management skills.

Provides technical assistance in a 24x7 airport call center environment. Supports Windows, macOS, iOS, networks, servers, hardware, software, printers, mobile devices, and communications systems. Performs diagnostics, repairs, installations, maintenance, troubleshooting, and user support involving LANs, switches, VPNs, Active Directory, TCP/IP, and Microsoft applications. The role requires on-site rotational shift work, overnight availability, a valid driver’s license, and the ability to carry equipment weighing up to 50 pounds.

Provides on-site corporate IT support in Dallas by resolving service desk tickets, troubleshooting Windows and Mac systems, provisioning devices and accounts, supporting Microsoft 365, identity, endpoint security, networking, and office technology. Maintains asset records and documentation, escalates complex incidents, and uses PowerShell or Microsoft Graph to automate support processes and improve user satisfaction.