Top Operations & Support Jobs

Supports Rocket Lab’s Federal Government Operations team in Washington, D.C. by learning internal priorities, contributing to government strategy implementation, collaborating across teams, and applying business or industry concepts to real challenges. The intern will participate in mentorship, progress reviews, development projects, networking, and professional events while working full-time onsite for at least 12 consecutive weeks.

Provides senior-level administrative and operational support to multiple executives and teams. Responsibilities include managing complex calendars, meetings, travel, expenses, presentations, deadlines, project trackers, team events, shared resources, and stakeholder communications. The role supports cross-functional coordination, maintains efficient unit operations, and handles competing priorities with discretion and sound judgment.

Own sales strategy and go-to-market planning through capacity modeling, quota and territory design, account scoring, and planning-system architecture. Build scenario models, manage Pigment planning models, establish data governance and metric definitions, improve Salesforce data quality, and deliver strategic analytics and business cases to revenue leadership. The role partners across GTM teams to translate strategic decisions into scalable systems and operating frameworks.

Own technical support for enterprise SaaS customers by triaging and resolving complex issues, especially SSO and SCIM problems. Investigate logs, APIs, and browser tools; communicate status to Customer Success and Engineering; and manage escalations through resolution. Build runbooks, decision trees, and automation using AI tools to improve support scalability and enable self-service. Participate in customer troubleshooting calls and continuously improve support processes.

Leads operational health, compliance, quality assurance, risk management, and continuous improvement across human services programs in the Carolinas. Oversees audits, accreditation processes, corrective action plans, regulatory requirements, operational manuals, program launches, data analysis, staff training, and stakeholder collaboration. Supports the SSVF program and regional leadership while ensuring services meet contractual, funding, and organizational standards.

General application for opportunities across Pivotal Health Care Communities, including senior living, assisted living, rehabilitation, and long-term care environments. The organization seeks candidates who are passionate about serving seniors and interested in joining a supportive, family-oriented team. Benefits include health coverage, retirement matching, paid time off, tuition assistance, career development, bonuses, and shift differentials.

Provides bilingual English/Spanish customer support through calls, live chat, secure messages, and email. Resolves customer, operational, and technical issues, researches inquiries, maintains accurate SharePoint records, and coordinates with internal departments. The role requires accurate first-contact resolution, professional communication, multitasking across applications, adherence to procedures, deadline management, and availability during weekends and holidays.

Provides Level 1 and Level 2 technical support for office and field employees. Responsibilities include troubleshooting Windows devices, Microsoft 365, business applications, networks, printers, mobile devices, and access systems; setting up accounts and equipment; deploying replacement devices; maintaining inventory; supporting technology rollouts; documenting solutions; and escalating complex issues. The role requires travel between company locations and occasional job sites.

Supports business operations through reporting, project documentation, communications, action tracking, process improvement, stakeholder training, data analysis, and ad hoc project coordination. The role maintains project records, documents business practices, recommends process optimizations, supports standardized tool adoption, and assists internal project leads with issue resolution and cross-functional coordination.

Leads strategic R&D operations for Dental Solutions, partnering with senior leadership to translate strategy into execution, improve organizational performance, coordinate cross-functional initiatives, manage business reviews and reporting, support financial planning and resource allocation, and advance global laboratory capabilities. The role requires strong business acumen, executive communication, influence without direct authority, and experience operating in complex matrixed environments.