Top Operations & Support Jobs

Provides administrative and operational coverage across childcare centers in Cuyahoga and Lorain counties. Responsibilities include applying childcare licensing and SUTQ requirements, supporting enrollment, attendance, billing, purchasing, payroll, data collection, grant reporting, classroom observations, and education projects. The role requires professional communication, confidentiality, collaboration, independent work, travel between sites, and lifting items up to 40 pounds.

Own high-priority founder-led projects across product, sales, hiring, and operations. Responsibilities include launching new initiatives from scratch, supporting client and market activities, building prototypes, organizing events, and taking projects end-to-end with high autonomy. The role is onsite in San Francisco and may develop into a full-time position in Deployment, Growth, or Special Projects.

Performs criminal and civil background screenings, diligent searches, and Livescan fingerprinting services. Schedules client appointments, captures fingerprints, collects required documentation, personal information, data, and fees, and assists with diligent searches. Maintains confidential information, researches and analyzes data, communicates professionally, collaborates with staff, and participates in training and development activities.

Own internal business-analysis demand governance across departments, including intake, prioritization, process analysis, automation recommendations, benefits measurement, funding support, and maintenance-cost tracking. Establish analysis standards, mentor analysts, document systems, participate in Scrum ceremonies, and assess financial-system controls. The role requires confidently challenging requests, quantifying process costs and benefits, and supporting cross-functional improvements in a hybrid Atlanta setting.

Lead vision, strategy, and operations for enterprise IT infrastructure. Manage 24x7 production support, vendor relationships, budgets, compliance (SOX, banking regulations), disaster recovery, and align IT investments with business goals while coaching and developing staff.

Leads and develops a team of up to 16 Business Analysts through coaching, hiring, succession planning, and performance development. Establishes BA processes, guidelines, tools, and governance while partnering with IT leadership, HR, and cross-functional stakeholders. The role supports infrastructure and Guidewire tracks, promotes continuous learning, and aligns BA capabilities with organizational priorities in an ambiguous, evolving environment.

Provide day-to-day customer service and operational support for surety accounts: create and maintain account and bond files, process premiums, renewals, endorsements, and cancellations, audit agent bond logs, generate reports, resolve billing discrepancies, liaise with agents, underwriters, legal and other internal teams, and assist with rating and quote guidance.

Provides business operations analysis supporting efficiency, revenue performance, sales planning, forecasting, and operational scalability. Builds dashboards and reporting tools using Excel, SQL, and Google Sheets; analyzes KPIs, pipeline, bookings, and revenue trends; translates ambiguous business questions into actionable recommendations; supports process improvement, data governance, and cross-functional initiatives; and presents findings to stakeholders and leadership.

Administers NetSuite and related finance applications, including user access, permissions, configuration, issue triage, integrations, data loads, reporting, change management, testing, and vendor coordination. Provides Tier 1–2 support to Finance and Accounting teams, maintains audit-ready documentation, supports access reviews and internal controls, and coordinates with IT and Business Enablement to resolve issues and manage releases.

Supports, configures, implements, and maintains operations, maintenance, engineering, and design applications used in power generation environments. Gathers business requirements, creates functional designs and workflows, tests solutions, troubleshoots issues, manages upgrades and production changes, develops documentation, supports security assessments, and coordinates with business users, technical teams, and vendors. Participates in application support on-call rotations and may travel periodically.