Top Operations & Support Jobs

Lead KBRA’s Business Applications function and enterprise SaaS portfolio, including strategy, governance, lifecycle management, vendor relationships, identity integrations, administration, troubleshooting, and operational support. Partner with business and technology stakeholders on application selection, onboarding, security, access management, integrations, modernization, and automation. Develop roadmaps, metrics, governance processes, and team capabilities while remaining hands-on with Microsoft 365, Entra ID, SaaS platforms, and enterprise applications. Participate in on-call rotations and occasional office travel.

Provides white-glove IT support to senior executives and owns technology delivery for corporate events, leadership meetings, town halls, broadcasts, and customer briefings. Responsibilities include troubleshooting devices and collaboration tools, planning event technology, managing audio/video setups, conducting rehearsals, coordinating vendors and stakeholders, resolving incidents, maintaining documentation, and improving operational processes. The role requires discretion, executive presence, strong communication, and occasional support outside standard business hours.

Provides advanced helpdesk support for campus computers, peripherals, software, network accounts, and Blackboard LMS functionality. Troubleshoots user, application, authentication, and system issues; performs root cause analysis and remedial actions; installs and modifies software; creates work orders; assists with account management; coordinates with vendors; supports outages; and trains faculty, staff, and students.

Internship supporting business office functions within a nonprofit human services organization. The role offers flexible full-time, part-time, and hybrid opportunities, college internship credit, hands-on professional experience, mentorship, and exposure to nonprofit operations. Candidates should be enrolled in an accredited college or university and be dependable, organized, and eager to learn.

Lead end-to-end investigations of complex auto claims, including staged accidents, organized fraud networks, medical billing schemes, and digital fraud. Apply Florida PIP and bodily injury expertise, use intelligence platforms and link analysis, support EUOs and fraud bureau referrals, and collaborate with data science, product, claims, and legal teams to improve predictive fraud models and case strategies.

Provides Tier I–III technical support and serves as a Service Desk escalation SME. Installs, configures, repairs, and maintains end-user hardware, software, telephony, networks, printers, servers, and infrastructure equipment. Administers ITSM, CMDB, incident queues, asset lifecycles, documentation, and root-cause analysis. Supports testing, user training, preventive maintenance, vendor coordination, and continuous improvement. Requires onsite work, shift and weekend availability, on-call participation, physical installation work, and occasional travel.

Supports office operations by managing supplies, equipment, vendors, maintenance coordination, front desk visitors, mail, conference rooms, catering, events, calendars, and administrative records. Maintains clean, organized shared spaces and provides a welcoming employee and visitor experience. Requires strong organization, communication, multitasking, customer service, Microsoft Office proficiency, and bilingual Vietnamese fluency.

Performs deposit operations activities for a financial institution, including reviewing and reconciling reports, researching accounts, maintaining account and debit card records, processing wire transfers and stop payments, investigating non-posted transactions, monitoring disputes, verifying accounts, and supporting internal and external customers. The role also assists with general ledger entries, regulatory procedures, training, and other departmental operations.

Provides front-desk and general office support in a senior living community. Responsibilities include customer service, answering and directing calls, distributing mail, requisitioning supplies, completing clerical tasks, and supporting associates. The role requires strong organization, communication, interpersonal skills, independence, keyboarding ability, and familiarity with Microsoft Office. This is a part-time weekend, first-shift position.

Processes and acknowledges donations, resolves incomplete or declined gifts, supports reconciliation between Finance and Development, responds to donor inquiries, manages donor mailings, routes incoming correspondence, and maintains accurate CRM data. The role requires strong attention to detail, effective communication, confidentiality, multitasking, and process improvement skills while supporting fundraising and donor engagement programs.