Top Operations & Support Jobs

Build and maintain revenue operations systems, workflows, integrations, dashboards, and reporting for the membership business. Support member lifecycle tracking, data integrity, process standardization, automation, health scoring, renewal analytics, retention, and expansion insights. Partner cross-functionally to translate operational needs into reliable technical solutions and improve Member Success capacity.

Provides front-line technical support for Streaming TV and Home Internet customers. Diagnoses service issues, answers questions, creates support tickets, uses phone, billing, and ticketing systems, and coordinates escalations. The role delivers empathetic customer service, meets quality and performance metrics, follows company procedures, and maintains schedule reliability, including evening and weekend shifts.

Provides frontline technical support for Streaming TV and Home Internet customers. Troubleshoots service issues, resolves questions, creates detailed support tickets, coordinates escalations, and uses phone, billing, and ticketing systems. The role emphasizes empathetic customer service, accurate documentation, performance metrics, schedule adherence, and collaboration with supervisors and quality teams. Evening and weekend availability is required.

Supports the Production department and Account Representatives by organizing builder portals, managing schedule changes, tracking material and installer status, and handling frequent internal and external email and phone communication. Ensures work is entered accurately and completed on time to support quality product and service delivery.

Maintains project and business documentation by managing document preparation, registration, distribution, version control, approvals, archiving, retrieval, and audits. Resolves document-related queries, supports process improvements, and ensures compliance with retention and quality standards. Partners with the vConstruct team to coordinate project information workflows and develops Power BI reports highlighting data integrity, trends, and changes.

Provide hands-on IT and operational technology support across Express Car Wash and automotive dealership locations. Maintain and troubleshoot car wash control systems, RFID readers, PLCs, VFDs, sensors, networks, computers, peripherals, and business applications. Monitor system reliability, minimize downtime, perform preventive maintenance, document configurations and failures, coordinate vendors, manage replacement parts, and support users. Regular travel between assigned locations is required, along with urgent response to technical failures.

Provides administrative and clerical support to program managers, disaster case managers, and damage estimators. Responsibilities include document management, correspondence, scheduling, deadline tracking, data entry, reporting, electronic filing, quality control, communications, and compliance support. The role requires Microsoft Office proficiency, strong organization and communication skills, knowledge of FEMA disaster case management and applicable regulations, and onsite availability Monday through Friday with possible Saturday work.

Provide phone-based technical support to customers and field staff for installed ADT systems. Troubleshoot Alarm.com, security equipment, mobile app, website, camera, and connectivity issues; guide users through resolutions; track work in web-based tools; coordinate with teams; and submit progress reports. Requires at least one year of Alarm.com experience, cloud technology or security equipment proficiency, customer service skills, and the ability to manage deadlines in a fast-paced environment.

Monitor real-time call center performance, staffing, queues, service levels, abandonment rates, schedule adherence, and forecast variances. Implement contingency and escalation plans, adjust agent schedules and skills, coordinate load balancing, document performance actions, produce KPI reports, process workforce system changes, support operations and resolve IT issues. The role requires onsite work, rotating weekend coverage, and strong analytical, communication, decision-making, and workforce management skills.

Handles incoming customer calls, identifies needs, recommends solutions, transfers callers to appropriate departments, schedules or reschedules appointments, and processes eligible cancellations. The role includes customer retention, objection handling, confidential account support, and remote work after onsite training. Advancement to Existing Customer Sales Representative may occur within 60–180 days based on readiness.

Provides front-desk and administrative support in a behavioral health organization. Responsibilities include greeting clients and visitors, answering and directing multi-line phone calls, scheduling appointments, assisting with doctor appointments and charts, maintaining client files, preparing documents and spreadsheets, managing databases, and keeping the reception area organized. Requires a high school diploma; one year of administrative or office experience is preferred.

Provides clerical and administrative support to school principals by managing correspondence, phone calls, emails, calendars, meeting logistics, events, credit card reconciliation, and monthly expense reports. The role requires strong organization, communication, keyboarding, Microsoft Office proficiency, proactive problem-solving, and the ability to work independently while supporting staff, families, and the public.