Top Operations & Support Jobs

Leads the network administration team and oversees enterprise network infrastructure, including routers, switches, firewalls, Wi-Fi, VoIP, cabling, telecom, and related hardware and software. Responsibilities include team supervision, troubleshooting, performance monitoring, upgrades, vendor management, WAN contracts, technology deployments, IT budgeting, service-level management, and support for domestic and international locations. The role requires occasional after-hours maintenance and travel.

Reviews insurance restoration estimates and claim files for accuracy, completeness, and compliance with carrier guidelines. The role analyzes damage estimates, identifies discrepancies, communicates with franchise teams, maintains high review volumes and quality metrics, and supports billing disputes, customer complaints, and phone assistance. It requires strong analytical, mathematical, communication, time-management, and customer service skills, along with familiarity with insurance claims, damage estimating, construction, and estimating software.

Provides help desk and onsite IT support by troubleshooting hardware, software, PCs, peripherals, networking, and user account issues. Records tickets, replaces faulty or leased equipment, manages PC deployments through Microsoft Intune, handles warranty matters, and escalates unresolved problems. The role requires strong customer service, independent work, hardware repair skills, Microsoft Office and Windows 11 knowledge, basic networking knowledge, a high school diploma, professional computer experience, and a valid driver’s license.

Manages the automotive service department as second-in-command, dispatching repair work, leading technicians and service advisors, maintaining shop productivity, overseeing inspections and warranty paperwork, ensuring customer satisfaction, and covering department leadership when the Service Director is absent.

Leads Deposit Services team operations, including employee training, daily work audits, transaction processing, error resolution, scheduling, compliance monitoring, reporting, and process improvement. Supports branch operations and management projects while ensuring accurate, timely processing and adherence to banking regulations, company procedures, SOX controls, NACHA rules, and Regulation E.

Administers the AwardSpring scholarship management system and coordinates institutional scholarship programs, application cycles, eligibility verification, awards, renewals, communications, reporting, compliance, and record maintenance. Collaborates with academic and administrative stakeholders, supports students and scholarship committees, analyzes program data, prepares reports and recommendations, provides training, and assists with state and federal scholarship administration.

Leads call center agents, supports daily floor operations, resolves customer-service issues, monitors quality and performance, provides coaching, assists with applicant and onboarding processes, and prepares reports using database and word-processing tools. The role requires empathy, communication, problem-solving, accountability, reliability, attention to detail, flexibility for weekend shifts, and a commitment to service excellence.

Provides administrative support across Employee and Community Services programs, including database maintenance, reporting, proofreading, travel coordination, purchasing, supply management, calendar scheduling, training and event support, meeting notes, vehicle upkeep, and confidential staff assistance. The role also supports accessibility, Braille, DeafBlind, orientation and mobility, employment, career development, low vision, and independent living programs.

This project-based summer internship provides hands-on exposure to telecommunications and digital infrastructure. Interns will support department initiatives, conduct research and data analysis, develop recommendations, manage assignments, collaborate cross-functionally, and participate in mentorship and professional development. The program emphasizes analytical, organizational, communication, problem-solving, and critical-thinking skills in a fast-paced, team-oriented environment.

Executes pricing, inventory, distribution, and rate-parity strategies across assigned hotel properties. Maintains revenue-management systems, monitors booking pace and occupancy, prepares performance reports, supports forecasting and variance analysis, audits configurations, and coordinates with property teams, sales, marketing, reservations, and general managers. Provides property-level data, market intelligence, and operational support to the Area Director of Revenue Management.