Top Operations & Support Jobs

Leads the Cincinnati market and oversees 20–40 field employees across branch management, service, maintenance, installation, and warehouse functions. Responsibilities include performance management, recruiting, employee development, budgeting, purchasing, profit and loss tracking, fleet oversight, scheduling, payroll accuracy, customer escalations, quality audits, and operational support. The role is on-site in Evendale, Ohio, requires extensive travel and four weeks of training in Phoenix, and involves hands-on leadership in the home services industry.

Leads approximately 12 contact center agents, providing daily direction, coaching, performance feedback, and operational support. Monitors KPIs, quality, attendance, schedule adherence, and productivity while identifying risks and escalating issues. The role also handles customer inquiries for at least 5% of work time and fosters an engaged, accountable, high-performing team culture.

Own internal IT operations across workflow automation, integrations, Atlassian administration, website maintenance, technical support, access management, documentation, and project delivery. Build n8n and API-driven automations, use AI tools to improve productivity, troubleshoot software and hardware issues, and partner cross-functionally to scale secure, efficient systems for a remote global team.

Manages elementary school front office operations, including visitor services, communications, attendance, enrollment, student records, transportation coordination, events, supplies, and administrative support. Assists with student health and safety procedures, maintains confidentiality, and communicates concerns to school leadership. Requires bilingual English and Spanish communication, strong organization, Microsoft Office proficiency, and familiarity with PowerSchool or similar student information systems.

Owns the performance and growth of a founder-led wealth management firm, including P&L, revenue, talent, operations, sales conversion, strategic planning, and scalable systems. The role partners with the founder and Aspen to double organic revenue, AUM, and EBITDA within three to five years while professionalizing operations and building leadership capacity.

Supports the Investor Relations team with event execution, errands, projects, customer service, and daily office operations. The role requires a 40+ hour workweek, including early and late event hours, with paid overtime. The intern will develop professional communication, organizational, and business networking skills while working in a fast-paced environment and gaining exposure to Atlanta’s business community.

Manages multiple locations, customer care, payroll, employee training, and workforce-hour budgeting. The role requires multitasking, self-motivation, and operational oversight. Compensation includes salary, phone and car allowances, a company gas card, and health insurance.

Supports business owners and founders by managing projects, deadlines, scheduling, email, lead conversion, research, data entry, and client communications. The role requires strong organization, communication, critical thinking, process management, and the ability to independently prioritize changing client needs. It begins at 20 hours per week, may expand to 40 hours, and requires in-person collaboration in Portland a few times per month despite being primarily remote.

Directs IT strategy, infrastructure management, cybersecurity, compliance, system uptime, cloud environments, and desktop and hardware support. Leads internal and external technology resources while managing Microsoft 365, Azure, business applications, and remote and on-premises systems. Oversees technology efficiency, team management, and security initiatives, with SOC 2 or ISO 27001 experience considered beneficial.

Provides first-line IT support by troubleshooting hardware, software, network, cloud desktop, and access issues. Manages help desk tickets, monitors email security filters, supports technology rollouts and testing, and participates in an after-hours on-call rotation. The role supports Microsoft 365, Intune, Azure Virtual Desktops, Salesforce, Vertafore, and other business platforms, with occasional travel to company offices for onsite support.