Top Operations & Support Jobs

Leads daily operations for a Retailer Claims team, including workload prioritization, coaching, quality reviews, performance tracking, scheduling, escalations, training, and career development. Serves as a claims policy and procedure subject matter expert for internal and field stakeholders. Identifies process and system improvements, reviews potential claim discrepancies or fraud, supports recruiting, and assists management with performance evaluations.

Leads SAP system maintenance and operations, investigates root causes, supports implementations and testing, manages production KPI reporting and planning, resolves SAP-related production issues, analyzes material loss, coordinates cross-functional problem resolution, and trains frontline employees to reduce operating errors.

Manage tour operations across more than 50 cities by coordinating schedules and staffing, training and onboarding guides, optimizing availability, resolving scheduling conflicts, handling customer inquiries and refunds, and monitoring guest experiences. The role requires weekend and evening support, cross-time-zone coordination, proactive problem-solving, hospitality or logistics experience, U.S. residency, and English fluency.

Provides administrative and executive support to partners and fee earners, including complex calendar and travel management, document production, telephone coverage, expenses, billing, time recording, client communications, and business development materials. The role also coordinates meetings, supports client events, maintains contacts, manages confidential information, and collaborates with colleagues while prioritizing deadlines and providing flexible team support.

Provides primary audiovisual support for internal and external events, including planning, setup, live operation, troubleshooting, breakdown, equipment management, and run-of-show execution. During non-event periods, delivers Tier 1 and Tier 2 IT support, manages devices and accounts, troubleshoots hardware, software, network, and access issues, maintains inventories and documentation, and supports physical security systems. The role requires evening and weekend flexibility, strong communication, and hands-on problem solving.

Leads second-level software support operations for automated warehouse customers. Oversees support engineers, incident tracking, escalations, root-cause analysis, customer communications, reporting, and continuous improvement. Manages rotating schedules for 24/7 coverage, coordinates responses to disruptions, and aligns operations with global standards. Requires experience in automated distribution or supply chain environments, technical support leadership, and familiarity with Linux, Java, Oracle, SQL, warehouse control systems, and ITIL practices.

Leads a high-performing production department by managing, coaching, and developing team members. Responsibilities include workload allocation, deadline and quality oversight, workflow and SOP improvement, performance reporting, escalation management, and cross-functional coordination. The role requires direct people-management experience and may oversee teams specializing in creative production, email, databases, social media, websites, or digital marketing.

Leads property management operations across a multifamily portfolio, supervising Community Managers and on-site teams. Responsibilities include driving occupancy and resident satisfaction, managing budgets and financial variances, overseeing resident and vendor relations, reviewing resident files, supporting leasing and turnover activities, and maintaining community condition and presentation standards. The role also monitors KPIs, leads organizational change, and ensures consistent operational performance across assigned properties.

Provides bilingual Spanish-English customer support for trailer parts, including parts identification, technical guidance, quotes, order processing, order follow-up, returns, warranties, and issue resolution. Maintains customer records, supports OEM and distributor accounts, and identifies upselling opportunities. Requires onsite work at the Plant City branch, strong mechanical aptitude, familiarity with trailer components, and proficiency with ERP, CRM, and Microsoft Office systems.

Oversee Michigan-area network operations, including technicians, installers, dispatch coordination, inventory, schedules, work orders, vendor coordination, safety and quality inspections, and customer escalations. Manage employee performance, hiring input, coaching, discipline, training, and promotions while optimizing network deployment, maintenance, service delivery, and regulatory compliance.