Top Operations & Support Jobs

Leads City Year New Hampshire’s overall strategy, operations, student impact, staff and AmeriCorps teams, fundraising, financial stewardship, board engagement, partnerships, communications, and community influence. The Executive Director will develop the 7-Year Promise, grow the AmeriCorps corps, strengthen school and community partnerships, secure public and private investment, oversee a $3.5 million budget, and contribute to City Year’s national strategy.

Administer and support the ServiceNow platform, including configuration, catalog development, workflows, integrations, reporting, upgrades, troubleshooting, and release activities. Develop scalable solutions across SPM, ITOM, CMDB, CSDM, analytics, automation, and AI capabilities. Lead complex technical work, ensure governance and platform quality, document solutions, mentor administrators, and partner with stakeholders to translate business requirements into maintainable ServiceNow solutions.

Assists the principal with school-wide leadership, educational program implementation, staff administration, student discipline, recruiting, compliance, stakeholder communication, facility oversight, and school operations. Serves as acting principal when needed and supports student achievement, enrollment, personnel processes, and continuous improvement through data analysis and program assessment.

Provides high-volume client support through inbound phone, text, email, and chat. Responsibilities include scheduling appointments, answering questions, assisting with account needs, documenting interactions, navigating multiple systems, meeting productivity and service standards, and participating in coaching and development.

The Assistant Principal supports the Principal in leading a high school’s instructional program, school culture, staff development, assessment practices, and student support systems. Responsibilities include teaching and modeling instruction, observing and coaching educators, supervising faculty, developing curriculum, overseeing extracurricular and after-school programs, managing grade-level discipline, fostering community partnerships, and promoting college and career readiness. The role requires collaboration with guidance staff and leadership focused on improving outcomes for underserved students.

Provides desktop and end-user support for a government client, including configuring, troubleshooting, reimaging, patching, and repairing Windows systems, Office applications, peripherals, wireless services, handheld devices, and collaboration tools. Manages Active Directory objects, uses SCCM for remote support, maintains IT compliance, assists users during events, generates reports, and recommends improvements.

Provides executive-level administrative and operational support to the Finance Director and Finance Department. Manages calendars, meetings, communications, documentation, reporting, contracts, vendor records, and confidential information. Coordinates cross-functional projects, tracks milestones and performance metrics, supports budgeting and planning, and improves departmental workflows and accountability systems.

Leads enterprise IT strategy and operations across infrastructure, cloud, operational technology, cybersecurity, data, digital transformation, vendors, budgets, and responsible AI adoption. Partners with executives to align technology investments with business goals, strengthen resilience and governance, modernize systems, and improve organizational performance. Oversees plant and field control systems, enterprise implementations, multidisciplinary teams, and technology risk across distributed operations.

Provides administrative support to multiple departments and managers, including document filing, phone coverage, expense reporting, supply ordering, construction book preparation, travel arrangements, special projects, and client billing. Requires strong organization, accuracy, communication, analytical, and problem-solving skills, along with proficiency in Microsoft Office and the ability to work independently or collaboratively.

Supports a Zone Vice President through calendar and email management, domestic and international travel planning, expense reconciliation, meeting coordination, presentation development, reporting, and administrative assistance. The role requires discretion, initiative, strong organization, communication, problem-solving, and the ability to work independently in a fast-paced environment while coordinating with other Executive Assistants.