Top Operations & Support Jobs

Provides administrative and clerical support to supervisors and production teams. Responsibilities include processing orders, maintaining timecards and payroll submissions, coordinating office-to-production communication, filing, scanning, inventorying office supplies, resolving administrative inquiries, supporting special projects, and covering receptionist duties.

Supports retail systems and technology across markets, including store openings, closures, system updates, platform administration, audits, reporting, and issue resolution. Delivers training and upskilling for retail teams, manages operational requests, improves store processes, and coordinates with IT, market leads, and Retail & Education teams to enhance technology adoption and retail efficiency.

Senior ITSM Analyst responsible for implementing Knowledge-Based Resolution and modernizing Smart IT workflows within the Helix ecosystem. The role owns solution design, configuration, testing, deployment, knowledge management integration, workflow optimization, technical documentation, stakeholder collaboration, change enablement, and performance reporting. Candidates need extensive Helix/Remedy ITSM experience, Smart IT administration expertise, ITIL knowledge, and experience with incident, problem, change, and service request workflows.

Part-time receptionist assistant supporting front desk and office operations. Responsibilities include greeting visitors, receiving deliveries, restocking supplies, monitoring inventory, escalating facility concerns, and maintaining a welcoming workplace. The role is seasonal, in-office, and designed for a student to divide work time between administrative duties and schoolwork.

Administers the bank’s IT infrastructure, including servers, switches, endpoints, Active Directory, email, backups, VPNs, firewalls, print systems, and phone systems. Provides Tier 2 helpdesk escalation, patching, endpoint remediation, user onboarding and offboarding, automation, asset tracking, backup rotation, ISP coordination, and support for new locations. The role also assists with IT projects, vendor coordination, and banking-center physical security hardware while maintaining required compliance knowledge.

Provides specialized administrative and operational support to a Department of State client. Responsibilities include monitoring projects, schedules, finances, and deliverables; preparing executive briefings and reports; coordinating support personnel; assisting with project administration, event planning, and office relocations; and recommending process improvements. The role requires independent judgment, strong organization, analytical skills, and an active Secret clearance.

Leads and supports a call center representative team by setting performance goals, coaching employees, managing escalations, monitoring KPIs and SLAs, improving service quality, coordinating training, resolving operational issues, and supporting customer satisfaction and continuous improvement.

Provides front-office and administrative support for a healthcare organization by answering and routing calls, distributing mail, processing outgoing packages, maintaining office supplies, coordinating meeting meals, and assisting with administrative projects. The role requires customer service or reception experience, Microsoft Office proficiency, strong organization, attention to detail, and the ability to manage shifting priorities.

Provides technical support to local and remote users by troubleshooting hardware, software, operating systems, peripherals, and computer systems. Installs and configures equipment, resolves help desk tickets, performs diagnostics and minor repairs, trains users, develops support materials, recommends upgrades, and follows IT security policies. Participates in after-hours on-call support and handles complex technical issues under general supervision.

The role indicates a potential for international positions in the future at The ROSTR Group but currently has no openings outside North America.