Top Operations & Support Jobs

Provides centralized client communication, reception, and administrative support for a workers’ compensation law firm. Responsibilities include monitoring and routing inquiries, tracking responses, maintaining client records, handling calls, supporting attorneys and legal staff, organizing case files, coordinating vendors, managing supplies, and assisting with projects and client intake. The role is full-time and on-site.

Identifies technical problems, deploys IT solutions, designs and manages computer-based systems, supports software and hardware, analyzes user technology needs, and oversees IT teams and projects. The role requires knowledge of networks, security, telecommunications, databases, storage, coding languages, and AI implementation, along with strong analytical, organizational, and bilingual communication skills.

Support Web3 users and technical operations across Telegram, Discord, blockchain infrastructure, RPC services, and AI-powered support workflows. Triage node and synchronization issues, develop and troubleshoot Telegram Bots and Mini Apps, maintain knowledge-base content, coordinate urgent issue resolution, and document solutions. The role requires blockchain fundamentals, programming ability, technical troubleshooting, responsive communication, and five-day weekly availability.

Provides executive support to the General Manager and leadership team by managing calendars, travel, meetings, events, communications, workplace logistics, and follow-through. Coordinates visitors, vendors, supplies, onboarding, and office needs while handling sensitive information with discretion. Owns administrative and operational projects, builds repeatable processes, identifies coordination gaps, and helps leaders prioritize competing demands in a fast-moving startup environment.

Owns the Salesforce platform through hands-on administration, scalable declarative solution design, governance, security, integrations, data quality, documentation, training, and user support. Partners with Sales, Customer Success, Marketing, Operations, security, and compliance teams to translate business needs into Salesforce solutions. Leads platform initiatives, feature adoption, implementation rollouts, and mentoring while maintaining reliable integrations and strong access controls.

Own and evolve Framework’s NetSuite-centered business systems, including configuration, SuiteScript development, integrations, EDI, finance and supply-chain processes, controls, monitoring, and releases. Lead the systems roadmap, use AI coding agents safely, and manage a NetSuite engineer. Partner with Finance, Operations, Supply Chain, Engineering, and business stakeholders to deliver reliable, scalable processes and integrations.

Provides part-time email support to podcast subscribers, resolving sign-up, login, billing, gifting, subscription, and podcast app issues. Updates accounts, issues refunds or receipts, explains premium feeds and plans, identifies recurring problems and platform bugs, escalates issues appropriately, and maintains internal FAQs and documentation.

Provides proactive academic advising and retention support to new and non-traditional undergraduate students in the School of Business, Technology, and Advanced Manufacturing. Responsibilities include academic planning, registration guidance, student record review, progress tracking, outreach, referrals to support services, reporting, and collaboration with faculty, program directors, and administrators. The role also supports special training projects, student communications, and advising process improvements.

Choreographs the school’s spring musical at Waterford High School for the 2026–27 school year. The role is team-oriented and supports the production in a school setting. Additional responsibilities and qualifications are provided in the linked full job description, which was not included in the posting text.

Leads revenue enablement across sales, marketing, product, customer success, finance, and operations. Builds repeatable GTM frameworks, pricing governance, forecasting processes, performance dashboards, CRM integrations, and revenue metrics. Designs commercial onboarding and upskilling programs, manages sales collateral and playbooks, improves pipeline and renewal visibility, and supports incentive and revenue growth initiatives.