Top Operations & Support Jobs

Provides onsite Tier II helpdesk, desktop, network, hardware, software, mobile-device, and JWICS support across classified and unclassified environments. Troubleshoots and resolves incidents, manages service requests through Remedy, documents issues under ITIL and ITSM standards, supports COOP activities, and coordinates with network, engineering, and application teams. The role supports approximately 1,200 users and requires an active Top Secret clearance.

Provides senior administrative and program support for Early Childhood Services, including executive calendar and travel management, meeting coordination, correspondence, records maintenance, HR onboarding documentation, purchasing, budget support, compliance files, training coordination, and confidential document handling. The role supports directors and management, assists with Head Start monitoring and reporting, trains administrative staff, and performs evolving program and fiscal responsibilities during the center start-up phase.

Provides front-desk hospitality and administrative support, manages communications, contracts, billing documentation, meetings, events, facilities, supplies, mail, deliveries, and petty cash. Coordinates client and partner visits, maintains professional shared spaces, supports business operations, and delivers service-oriented assistance while handling confidential information.

Build and own GOARC’s go-to-market technology infrastructure, including data enrichment, prospect automation, outbound communications, attribution dashboards, content systems, and AI-powered workflows. Integrate GTM tools through APIs, SQL, workflow platforms, and agentic AI tools. Partner directly with the CEO and sales leadership to automate revenue processes, improve pipeline visibility, and scale execution without proportional headcount.

Provides high-level administrative support to the FCEF executive and management teams. Responsibilities include calendar and meeting coordination, visitor reception, presentations, correspondence, organizational records, travel arrangements, meeting minutes, reporting, office supplies, facility needs, invoices, administrative projects, and new-hire onboarding. Requires independent judgment, strong communication and organizational skills, Microsoft Office proficiency, and seven years of related experience.

IT internship supporting inventory, workstation and software installation, PC deployment, Active Directory account management, procedure documentation, and help desk triage. The role provides hands-on exposure to IT projects and desktop support while assisting team members with tickets and other assigned tasks.

Support the IT helpdesk by installing, configuring, maintaining, and repairing computers, mobile devices, peripherals, hardware, and software. Troubleshoot onsite technical issues, respond to user inquiries through ticketing, phone, email, and in-person support, document incidents, maintain computer inventory, and assist with network and vendor-related resolutions.

Provides executive administrative support, including calendar and travel management, communications, presentations, meeting coordination, confidential information handling, expense processing, vendor coordination, document management, and project tracking. Supports C-suite executives with office management, process improvements, and stakeholder communication while exercising independent judgment and maintaining multiple priorities.

Manage and maintain company-wide IT systems, including Microsoft 365, Azure, Intune, servers, PCs, networks, mobile devices, and telecommunications. Provide end-user technical support, monitor infrastructure performance, respond to outages, evaluate hardware and software, and process account setup and termination requests. The role requires strong communication, adaptability, independent judgment, and experience managing Windows-based servers and clients across a geographically distributed organization.

Provides Tier 1 and Tier 2 support for enterprise IT systems, including servers, storage, network devices, and applications. Administers Windows and Linux environments, performs patching and hardening, troubleshoots infrastructure issues, supports AWS and hybrid environments, maintains documentation, and assists with modernization, DevOps, compliance, and technology migrations.