Top Operations & Support Jobs

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Supports and expands Jack Henry Enterprise Workflow across banking operations. Designs and configures workflows, approval paths, notifications, task routing, integrations, reports, and audit tracking. Provides application support, troubleshoots workflow and integration issues, manages configurations and user assignments, supports upgrades and testing, and partners with business stakeholders to document processes and improve efficiency, consistency, compliance, and customer experience.

Support multiple senior executives by managing complex calendars, domestic and international travel, meeting follow-ups, priorities, communications, expenses, confidential information, and leadership events. Prepare executive materials, coordinate across global time zones, and build AI-powered workflows to streamline administrative processes. Partner with fellow Executive Assistants and the People Team while providing backup executive support.

Provides administrative and operational coordination across project management, service, accounting, warehouse, purchasing, field operations, vendors, contractors, and customers. Tracks materials, orders, schedules, contracts, deliverables, invoices, deadlines, and documentation. Supports customer communication, contractor payment documentation, compliance records, and workflow improvements while maintaining accurate records and facilitating information flow between departments.

Manage IT operations and service delivery across four regulated biotech sites. Responsibilities include service desk oversight, Microsoft 365 and endpoint administration, identity and device management, vendor and SLA management, employee technology lifecycle support, laboratory systems support, incident response, access reviews, compliance documentation, asset management, purchasing, and operational project leadership. The role is hands-on, requires occasional travel and off-hours outage response, and supports GxP-related IT environments.

Manages IT service delivery for the Chicago office, including service desk, end-user support, audiovisual services, incident escalation, ITSM processes, asset management, security coordination, vendor oversight, and technology project support. Leads the local technology team, partners with global technology groups, supports events and conference rooms, drives continual service improvement, reports on service KPIs, and promotes responsible GenAI adoption.

Leads Partner Data Integrations and Operations across two teams supporting university partners. Establishes case-management, monitoring, reconciliation, service-level, onboarding, and integration standards; drives automation and process redesign; oversees SIS integrations with systems such as Slate, Banner, and Workday; advises partner IT teams; shapes data architecture and product improvements; owns strategy, KPIs, hiring, team development, and executive reporting.

Leads global IT operations, service desk teams, and ITIL-aligned support processes. Oversees Microsoft 365 adoption, endpoint management, service performance, vendor relationships, infrastructure initiatives, security collaboration, disaster recovery, and business continuity. Provides training, improves workflows, and ensures reliable technical support and positive end-user experiences across global offices.

Provides executive administrative and office operations support, including calendar and meeting coordination, travel and expense assistance, document and presentation preparation, office supply management, onboarding, interview scheduling, and leadership team support. The role is primarily onsite and requires strong organization, communication, confidentiality, multitasking, and proficiency with Microsoft Office, Concur, and SharePoint.

Provides regional hardware, software, troubleshooting, project rollout, start-up, and break/fix IT support across Northern California. Responsibilities include resolving service requests, monitoring systems, developing testing plans, supporting vendors and project teams, assisting with EHR deployments, training users, managing regional escalations, and delivering short-term IT solutions. Frequent travel within the territory and use of a personal vehicle are required.