Top Operations & Support Jobs

Administers and supports client desktop, server, networking, virtualization, Microsoft 365, cloud, backup, and security environments. Resolves escalated infrastructure issues, manages tickets, troubleshoots complex systems, documents solutions, supports client environments, and mentors Systems Technicians. The role also contributes to process improvement, training, AI-enabled administration, and may participate in an on-call rotation.

Provides administrative support to the Regional Director and local office by answering phones, scheduling appointments and meetings, maintaining contact lists, ordering supplies, booking travel, and assisting with miscellaneous office tasks.

The Dean of Students leads school culture, discipline, attendance, safety, and behavioral support initiatives. They supervise the School Culture Team, coach teachers on classroom management, resolve conduct incidents, monitor attendance and discipline data, oversee safety personnel, and collaborate with students, families, teachers, and student services staff. The role also supports IEP/504 meetings, develops behavior plans, prepares reports, and performs additional school-wide operational duties assigned by the Principal.

Provides administrative support to the Regional Director and local office. Responsibilities include answering and directing calls, scheduling meetings and appointments, maintaining contact lists, ordering office supplies, booking travel, and assisting with miscellaneous office tasks. The role requires strong organization, punctuality, communication, telephone etiquette, intermediate computer skills, and familiarity with standard office equipment.

Own end-to-end order-to-cash operations across booking, provisioning, billing, invoicing, renewals, usage metering, and cloud marketplaces. Build the automation roadmap, improve touchless processing, reconcile billing data, support month-end close, and establish scalable controls. Partner with Deal Strategy, GTM Systems, Finance, Accounting, Product, and Engineering while personally shipping automations and resolving billing defects.

Provides high-level administrative and operational support to company leaders. Responsibilities include calendar and travel management, meeting preparation, client relationship follow-up, communication coordination, proposal and presentation support, expense processing, document delivery, office technology assistance, account maintenance, billing coordination, and special projects.

Provides first-level technical support for hardware, software, network, Windows, Microsoft 365, and enterprise application issues. Maintains tickets, deploys and configures devices, supports onboarding and offboarding, manages IT assets, and creates documentation. Uses generative AI tools to accelerate troubleshooting, scripting, knowledge management, and support automation initiatives. This onsite internship also includes software installation, configuration testing, and participation in IT innovation projects.

Administer and optimize NetSuite and related financial systems, supporting configurations, integrations, permissions, troubleshooting, reporting, controls, and performance. Partner with Accounting, Tax, Order-to-Cash, and development teams on implementations and process improvements. Manage complex financial workflows including subscription billing, revenue recognition, and multi-system integrations while documenting requirements and delivering scalable solutions.

Coordinates telematics client implementations, including status calls, vendor and installer coordination, device installations, CASE parameter reviews, and issue resolution. Provides customer service to existing clients, supports incoming calls, manages multiple cross-functional efforts, and develops knowledge of vehicle telematics. The role requires strong communication, problem-solving, organization, and independent multitasking skills.

Administers and provides functional support for government learning management systems, including JKO and vClass. Manages registrations, rosters, course content, training records, completion certificates, virtual classroom sessions, reporting, and user support. Troubleshoots access and enrollment issues, coordinates with instructors and government stakeholders, tests LMS functionality, and ensures compliance with DoD policies and information security requirements.