Job purpose
Responsible for optimizing and supporting Epicor Kinetic while helping the organization improve business processes, reporting, data quality, and system functionality. The ideal candidate will bring a strong combination of Epicor Kinetic expertise, ERP business process knowledge, SQL/data skills, and technical development experience. This is a hands-on role for someone who can understand business requirements, translate them into technical solutions, and drive continuous improvement across the organization. The Business Analyst will work closely with business and technical stakeholders to analyze processes, develop solutions, support users, and help prepare the organization for upcoming initiatives like ECM, Conversions from Classic to Kinetic, PBI, and additional system integrations.
Duties and responsibilities
- Analyze business processes and requirements to identify opportunities for process improvement, automation, and increased efficiency within Epicor Kinetic.
- Support and optimize Epicor Kinetic On Prem, including BAQs, dashboards, DMT, Kinetic screens, reporting, and system customizations.
- Lead application and solution development by gathering requirements, defining workflows, and translating business needs into effective technical solutions.
- Perform and support data migration activities from legacy systems into Epicor, ensuring data integrity, accuracy, and quality.
- Analyze ERP data structures, relationships, and business processes to identify issues and develop sustainable solutions.
- Support Epicor development, customizations, including current active integrations with ECM, EDI, and other third-party systems.
- Train and support change management for ERP with end users
- Facilitate UAT, troubleshoot issues, and ensure successful end user adoption of Epicor
- Build reports, dashboards, and data insights to support decision-making
- Identify outdated or inefficient processes and implement improvements that produce measurable gains in data quality, processing time, and overall operational efficiency.
- Maintain current knowledge of Epicor Kinetic capabilities, ERP best practices, reporting technologies, and emerging solutions.
- Collaborate with cross-functional stakeholders and manage multiple projects and priorities.
- Travel occasionally, as needed, up to approximately 10%
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
- 3-7+ years of hands-on experience with Epicor Kinetic.
- Strong understanding of ERP data structures, relationships, and business processes, with experience supporting manufacturing environments.
- Experience with Epicor BAQs, Dashboards, DMT, BPMs, Application Studio, C#, ECM and SSRS.
- Strong understanding of the Quote-to-Cash process flow within a manufacturing environment.
- Experience with Epicor development and customization.
- Demonstrated ability to gather requirements, analyze business processes, and translate business needs into technical solutions.
- Advanced analytical and problem-solving skills with the ability to troubleshoot complex system and data issues.
- Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
- Ability to work independently, manage multiple priorities, and operate effectively with minimal supervision.
Safety Requirements
Ability to wear required PPE if in any manufacturing area.
DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) – the world’s largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer’s specific business goals and objectives—backed by the quality and reliability today’s customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at www.dnpphoto.com/en-us/.
DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Skills Required
- 3-7+ years of hands-on experience with Epicor Kinetic
- Strong understanding of ERP data structures, relationships, and business processes
- Experience supporting manufacturing environments
- Experience with Epicor BAQs, Dashboards, DMT, BPMs, Application Studio, C#, ECM, and SSRS
- Strong understanding of the Quote-to-Cash process within a manufacturing environment
- Experience with Epicor development and customization
- Ability to gather requirements, analyze business processes, and translate business needs into technical solutions
- Advanced analytical and problem-solving skills for troubleshooting complex system and data issues
- Strong written and verbal communication skills with technical and non-technical stakeholders
- Ability to work independently, manage multiple priorities, and operate with minimal supervision
- Ability to wear required PPE in manufacturing areas
What We Do
DNP Imagingcomm America Corporation is the U.S. subsidiary of Dai Nippon Printing and a provider of advanced printing and imaging products. It manufactures dye-sublimation media for photo and ID-card printers and thermal-transfer ribbons for barcode applications, while selling photo printers, media, photo-booth and amusement-photography services. Its photo solutions include software, kiosk deployment, and systems integration for retailers, event photographers, and other photo professionals.
