Top Operations & Support Jobs

Provides front-line intake for technical support requests by answering customer calls, gathering issue and equipment details, creating and documenting Salesforce service cases, categorizing and routing cases, and communicating next steps. The role requires accurate data entry, strong organization, customer-focused communication, and basic knowledge of connectivity, mobile applications, electronics, and connected equipment. It also supports case follow-up, data accuracy, and collaboration with internal teams.

Boards merchant accounts, programs payment terminals and gateways, performs test transactions, troubleshoots technical issues, and provides remote customer support. Guides merchants through equipment installation and setup, delivers training, analyzes processing needs, manages multiple software applications, documents technical case studies, and supports client onboarding and general operational activities.

Provides confidential administrative support to the CEO and executive team, including scheduling meetings, recording and distributing minutes, managing calendars and files, preparing Board meeting materials, handling mail and reception coverage, ordering supplies, and supporting special projects. Requires strong communication, organization, flexibility, attention to detail, and proficiency in Microsoft Word and Excel.

Processes consumer correspondence, researches and updates client account information, handles validation-of-debt requests, prepares reports and documentation, and responds to client inquiries. The role requires accurate data processing, adherence to procedures and regulatory requirements, confidentiality, strong organization, and proficiency with multiple computer systems. This is a full-time, in-person position working Monday through Friday in Earth City, Missouri.

Oversees administrative operations, customer relations, facilities coordination, and divisional support for an alumni relations organization. Supervises customer service and visitor engagement staff, manages service standards, staffing coverage, budgets, inventory, procurement, calendars, events, procedures, and facility resources. Partners with facilities, IT, security, and internal stakeholders to improve operational efficiency and constituent experiences.

Provides technical support for hardware, software, networks, user accounts, and access controls. Installs and maintains systems, troubleshoots issues, manages updates, documents tickets, supports deployments, and trains end users. Requires an active Secret clearance, Security+ certification, Windows and Linux proficiency, networking knowledge, and 35%+ travel aboard Navy ships. Preferred experience includes virtualization, cloud services, scripting, cybersecurity tools, and database or network administration.

Coordinate daily logistics support for an account executive: build loads, schedule appointments, dispatch trucks, perform check calls, qualify carriers, negotiate rates, and provide customer service.

Manage the day-to-day operations of Swap’s Austin office, including vendors, supplies, facilities, catering, events, meetings, workspace organization, and workplace health and safety compliance. Serve as the primary contact for local employees and coordinate with the People Operations team and distributed colleagues across time zones. The role requires strong organization, discretion, communication, multitasking, and proactive problem-solving skills.

Leads operational excellence across 12 preschool campuses, partnering with school leaders and central teams to improve execution, education quality, enrollment, staffing, safety, compliance, family experience, and performance. Builds operating systems, standards, accountability, training, feedback practices, and communication processes. Coaches Heads of School, anticipates operational needs, uses data to drive improvement, and supports initiatives including school openings, acquisitions, and program launches.

Maintain and secure U.S. Coast Guard intelligence systems by applying patches, security baselines, and STIG configurations. Resolve Tier 2 and Tier 3 technical issues across hardware, operating systems, networks, and applications. Manage Active Directory accounts and permissions, remediate vulnerability findings, support audits and compliance reporting, maintain documentation, and coordinate with security and network teams on classified-system changes and incidents.