Top Operations & Support Jobs

Lead and oversee a residential program supporting adults with disabilities and brain injuries. Responsibilities include coordinating person-centered services, ensuring safety and regulatory compliance, managing staff hiring and development, overseeing documentation and finances, maintaining staffing coverage, supporting individual goals, and participating in emergency and rotating on-call coverage.

The Senior Business Systems Analyst will gather and document CPQ requirements, analyze workflows, translate business needs into technical specifications, and facilitate communication between stakeholders and IT teams. Responsibilities include leading validation sessions, coordinating cross-functional input, documenting defects, supporting solution testing, conducting user acceptance testing, and improving CPQ processes. The role requires strong Salesforce CPQ expertise, business systems analysis experience, process documentation skills, and familiarity with Agile and Scrum methodologies.

Provide personalized customer support for product, app, and offer inquiries through email, chat, and social media. Resolve and escalate issues, maintain customer records, document interactions, recommend relevant products, and identify customer insights to improve support processes. The role requires strong communication, product knowledge, problem-solving, confidentiality, and proficiency with G Suite and Zendesk.

Manages billing, revenue reporting, OMS actualization, financial system integrity, reconciliations, forecasting, and sales analytics across digital, event, and print revenue streams. Partners with Accounting, Sales, Account Management, and leadership on invoicing, revenue recognition, reporting, P&L support, and cash forecasting. Builds dashboards, supports audits and financial systems projects, manages commission statements, and improves operational processes.

Provide Tier 1 technical support for managed networking customers through phone, email, chat, tickets, and messaging. Diagnose and resolve issues, document interactions and solutions, escalate complex problems, and collaborate with internal teams. The role requires strong communication, customer focus, basic networking knowledge, process adherence, adaptability, and willingness to work rotating shifts in an Austin office.

Supervises an In Plant Service Center team, coordinating daily schedules, personnel, equipment, customer service, inventory, billing, compliance, and operational reporting. Leads safety, quality, production, training, hiring, performance management, preventive maintenance, purchasing, and continuous-improvement initiatives. The role supports industrial safety services involving respiratory protection, gas detection, fire protection, and related equipment while coordinating resources across customer sites and districts.

Provides administrative and operational support for an assigned department or program. Responsibilities include scheduling, inquiry routing, record and document management, data entry, correspondence, expense tracking, invoice processing, relocation coordination, stakeholder communication, and preparation of reports and spreadsheets. The role maintains accurate and confidential records, monitors administrative activities, supports budget reconciliation, and follows established policies and procedures. It has no direct supervisory responsibility and requires a high school diploma or equivalent, organizational skills, computer proficiency, and professional communication.

Manages new community association developments and portfolios, partnering with developers, boards, homeowners, vendors, and internal teams. Responsibilities include overseeing operations, budgets, contracts, inspections, work orders, turnover activities, special projects, communications, board meetings, and client relationships. The role also prepares bids and governing documents, supports staff development, conducts site visits, and ensures service quality, compliance, and timely issue resolution across assigned communities.

Provides administrative and organizational support to senior managers at an investment bank. Responsibilities include managing calendars, coordinating meetings and events, arranging senior-level visits and client events, managing expenses, overseeing office maintenance, preparing communications and records, maintaining documents, and completing assigned projects. The role is a 12-month, fully onsite contract in Menlo Park, California.

Manages complex commercial auto total-loss claims from investigation through settlement. Evaluates coverage, liability, compensability, damages, reserves, and settlement authority; negotiates with claimants and external parties; authorizes timely payments; maintains detailed claim files; and may participate in arbitrations, mediations, depositions, or trials.