Top Operations & Support Jobs

Provides technical support for cloud-based software and hardware to corporate and field employees. Diagnoses and resolves software, network, hardware, and access issues; manages support tickets; communicates solutions; escalates complex incidents; maintains documentation; and contributes to process improvements. Supports users by phone, in person, and remotely. Requires rotational on-call availability, including some holidays and weekends.

Welcomes patients, family members, visitors, and staff; answers and directs calls; delivers messages; provides organizational information and directions; performs reception, customer service, and clerical duties including filing, photocopying, and collating.

Provides administrative support for a calibration department, including database entry, invoice processing, document scanning, filing, scheduling, customer communication, equipment shipping and receiving, vendor coordination, quoting, and maintaining recall databases. The role also supports project coordination, customer status inquiries, and onsite scheduling while ensuring accurate paperwork and compliance with purchase order requirements.

Leads Parts and Service operations across a defined regional group of locations. Coaches Parts and Service Managers, drives revenue, margin, efficiency, customer satisfaction, staffing, training, performance metrics, safety, facility management, and fleet management. Ensures execution of aftermarket strategies and alignment with organizational financial and operational objectives.

Provides high-level executive support to multiple senior leaders, including complex calendar management, domestic and international travel coordination, leadership meeting preparation, action-item follow-up, communications, and event planning. The role requires discretion, strong organization, proactive problem-solving, diplomacy, and the ability to manage changing priorities while supporting the CPO and product organization.

Manages daily office operations, workplace experience, supplies, snacks, team meals, events, visitors, vendors, budgets, and basic IT coordination. Ensures the Soho office remains organized, welcoming, stocked, and operational while supporting employee experiences, candidate visits, company offsites, and special projects. Partners with People Operations, IT, Finance, leadership, building management, and other vendors.

Supports executive leaders by managing schedules, meetings, travel, correspondence, presentations, expense reports, communications, and confidential records. Coordinates office operations, supplies, visitors, events, vendors, and employee activities at the Wilson Center. The role also prepares reports, records meeting minutes, tracks action items, supports special projects, and serves as a professional point of contact for internal and external stakeholders.

Provides Level 1 technical support for VA medical facility software users. Responsibilities include triaging helpdesk tickets, troubleshooting and resolving routine software and system issues, assisting with installations and maintenance, communicating with customers across phone, chat, and email, documenting solutions, applying ITIL practices, and escalating complex issues. The role requires managing a high-volume support queue while developing expertise in assigned products and healthcare technology environments.

Processes incoming documents by scanning, uploading, and routing them to appropriate teams. Manages shredding-box logistics, Freshdesk tickets, mail sorting, and forwarding. The role requires prioritizing multiple tasks, maintaining accuracy, communicating clearly, using Microsoft Office, and handling documents and office systems efficiently.

Administer and support the company ERP to ensure reliability, data integrity, security, and alignment with business processes. Provide user support and training, manage configurations, testing, and upgrades, drive process improvements and data governance, support reporting and integrations, and coordinate cross-functionally to implement enhancements and controls.