Top Operations & Support Jobs

Manages service delivery and fulfillment operations, master scheduling, fleet maintenance, purchasing, budgets, staffing, safety, quality assurance, and client coordination. Oversees field supervisors, production managers, fleet personnel, and operational systems while supporting sales and project teams. Maintains service standards, approves payroll and expenses, manages post-sale quality programs, supports recruiting and employee development, and ensures compliance with company policies, safety requirements, and professional image standards.

Provides front-line membership service by processing sales and renewals, handling secure payment transactions, maintaining accurate member records, explaining benefits and programs, resolving routine concerns, and supporting engagement initiatives. Communicates with members by phone, email, and in person while identifying service trends and escalating complex issues. The role requires weekend, holiday, evening, outdoor, and special-event availability.

Own the Central region’s revenue operating system, including regional planning, account segmentation, pipeline plays, sales cadence, signal workflows, automation, and field programs. Partner cross-functionally with Sales, Marketing, Product Marketing, and technical teams to convert account intelligence, intent, competitive activity, events, and product signals into measurable pipeline. Build and optimize HubSpot workflows, run growth experiments, and use AI and analytics to improve execution.

Provides administrative and office support for a regional engineering office, including phone and calendar management, mail and supplies, travel arrangements, onboarding, document handling, event coordination, filing, fleet coordination, budgeting support, accounting documentation, and vendor follow-up. Partners with managers, engineers, finance, IT, and administrative staff while maintaining office facilities, equipment, and communications.

Supports a Sales Arborist and executive team by preparing client proposals, managing communications, coordinating schedules, maintaining customer records, creating work orders, processing payments, and supporting office operations. The role emphasizes customer service, professional business correspondence, organization, accuracy, multitasking, and effective coordination among clients, sales staff, and internal teams.

Serves as the first point of contact for visitors and callers, manages reception and conference room areas, coordinates visitor procedures and room reservations, and distributes incoming materials. Provides administrative support to Human Resources and other departments through filing, scanning, copying, data entry, record maintenance, employee events, recruiting activities, and training initiatives. Handles confidential information professionally while managing multiple priorities.

Leads infrastructure and operations strategy, enterprise networks, servers, storage, virtualization, communications, backup, data centers, service desk, desktop support, vendor relationships, budgets, disaster recovery, and cybersecurity collaboration. Builds high-performing teams and drives reliable, secure, scalable technology services and continuous operational improvement across the organization.

Administers HEAP and LIAP energy assistance programs by training and monitoring vendors, processing benefit payments and returns, reviewing compliance, updating applications, resolving issues, supporting fair hearings, and providing technical guidance to consumers and partners. Maintains program documentation, monitors sub-grantees, researches discrepancies and fraud referrals, and coordinates with finance and community action agencies.

Supervise the dividends operations team, oversee corporate action processing, reconciliations, notifications, workflow, training, and service standards. The role assigns work, reviews performance and timekeeping, supports staffing decisions, troubleshoots escalations, and acts as a subject matter expert. It also leads operational projects, writes business requirements, recommends process improvements, and makes team decisions in the department manager’s absence.

The IT Business Analyst gathers and documents business requirements, process maps, use cases, and functional specifications. The role partners with stakeholders, architects, developers, QA, business sponsors, and Compliance to deliver technology projects. Responsibilities include identifying AI and automation opportunities, defining AI-agent requirements, supporting testing, leading UAT and sign-off, documenting deployment plans, and measuring post-deployment results. The position requires Salesforce expertise, familiarity with APIs and data formats, and at least five years of IT business analysis experience.