William Douglas Management has an immediate opening for a Documentation Specialist to support our team and contribute to our commitment to excellence.
Responsibilities-
Open and scan incoming documents each day.
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Upload documents to the appropriate systems and assign them to the correct teams or individuals.
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Coordinate the pickup and delivery of shredding boxes.
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Manage and respond to tickets in Freshdesk.
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Sort and forward mail.
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Handle multiple tasks efficiently and adjust priorities as needed.
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High school diploma or equivalent.
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One to two years of experience in a similar role.
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Strong computer skills and proficiency in Microsoft Office.
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Basic knowledge of mail-handling procedures.
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Excellent written and verbal communication skills, including the ability to present complex information to senior leadership clearly and concisely.
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Strong time-management skills and attention to detail.
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Ability to lift up to 25 pounds.
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Experience using project-management software.
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Experience with CINC or another management system.
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Advanced Microsoft Excel skills.
Skills Required
- High school diploma or equivalent
- One to two years of experience in a similar role
- Strong computer skills and proficiency in Microsoft Office
- Basic knowledge of mail-handling procedures
- Excellent written and verbal communication skills
- Ability to present complex information clearly and concisely to senior leadership
- Strong time-management skills and attention to detail
- Ability to lift up to 25 pounds
- Experience using project-management software
- Experience with CINC or another management system
- Advanced Microsoft Excel skills
What We Do
William Douglas Management is a leading HOA and property management company serving homeowner associations in North and South Carolina, known for its proactive, homeowner-experience driven approach and leveraging technology.
