Top Operations & Support Jobs

Provide local IT support and service delivery for office users, troubleshoot infrastructure and application incidents, manage workstation compliance, and deploy or decommission hardware and software. Coordinate with regional IT, service desk, desktop support, vendors, and business stakeholders. Participate in technology rollouts and projects, support audits and contracts, manage site technology information, and recommend improvements to IT services and user productivity.

Supports iterative software development by capturing and managing requirements, decomposing features into user stories, refining and prioritizing backlogs, defining acceptance criteria, and facilitating collaboration among Product Owners, Scrum Masters, stakeholders, subject matter experts, and development teams. Leads iteration demonstrations, validates requirements, resolves problems, and ensures backlog readiness within Agile or SAFe environments.

Coordinates risk management activities, including abuse and neglect investigations, incident report reviews, Workers’ Compensation claims, accident investigations, documentation, and state regulatory reporting. The role recommends employment actions, collaborates with insurers and agency departments, and ensures compliance with regulations and organizational policies across Connecticut locations.

Leads research and development of state, federal, and private funding opportunities for a college. Writes grant proposals, coordinates budgets and deliverables, ensures compliance with funder requirements, builds agency relationships, and collaborates with leadership, faculty, staff, accounting, and foundation partners on proposal development and post-award management.

Greets customers, answers and routes calls, schedules service appointments, processes payments, reconciles repair orders, maintains transaction records, prepares reports, and supports dealership clerical and customer-service operations.

Leads and coaches principals across a school portfolio to improve student achievement, attendance, staff retention, and overall school performance. Responsibilities include management and coaching cycles, data-driven action planning, principal professional development, network resource coordination, and crisis support. The role monitors portfolio outcomes, builds leadership capacity, facilitates principal collaboration, and spends approximately 80% of the time working onsite in schools.

Processes foundational commercial insurance workflows throughout the policy lifecycle, including new business, renewals, endorsements, audits, cancellations, billing, certificates, and carrier document intake. Maintains accurate policy records and documentation in Applied EPIC and CSR24 while meeting quality, turnaround, and production standards. The role requires attention to detail, adherence to structured processes, technical aptitude, and collaboration with Service teams in a high-volume environment.

Leads the InCommand Operations team supporting data center customers and sites. Responsibilities include managing and developing engineers, maintaining operating standards, leading customer and site implementations, building and validating facility data, using AI and automation for data workflows, supporting platform users, producing reports, coordinating with development teams, documenting defects, and testing releases. Requires data center experience, people management, project leadership, SCADA and construction-document knowledge, strong data skills, and customer communication abilities.

Supports customer operations for a company serving construction, geopositioning, and agriculture industries. The provided description does not include specific responsibilities, qualifications, technologies, compensation, travel, or clearance requirements.

Manage day-to-day office operations, including supplies, food and beverage services, badging, employee events, facilities, vendors, equipment, laptop resets, budgets, expenses, and internal communications. The role ensures a clean, safe, welcoming, and productive onsite office environment while coordinating with employees, management, vendors, contractors, suppliers, and Finance.