Top Operations & Support Jobs

Owns global SDR revenue operations across North America and the UK, including workflows, routing, reporting, systems, governance, AI automation, vendor management, and operational support. The role leads an SDR Operations Center of Excellence, manages two direct reports, oversees Salesforce and related sales technologies, improves adoption and data quality, establishes operating standards, and partners cross-functionally to support pipeline creation and team performance.

Manages high-volume customer documentation requests, coordinates with suppliers and internal teams, verifies document accuracy and completeness, maintains records and tracking logs, and provides customer updates. Supports data entry, reporting, audits, sample requests, administrative tasks, and process improvements while using TraceGains, Sage, Excel, and other office and ERP systems.

Supports the SVP of Data & AI through executive communications, budget ownership, reporting, AI adoption tracking, onboarding operations, and cross-functional coordination. Builds dashboards, monitors spending and AI usage, researches data integrations, operates AI-enabled tools, and produces executive business review materials. Manages multiple initiatives, maintains organizational documentation, identifies operational improvements, and translates complex technical work into clear leadership narratives. Requires strong judgment, project management, technical fluency, and experience in operations, strategy, or chief-of-staff roles.

Paid summer internship providing broad exposure to business operations, leadership, sales, supply chain, finance, HR, and customer service. Interns will shadow leaders, visit branch and support-center locations, network across departments, and develop communication, teamwork, critical-thinking, professionalism, and problem-solving skills. The role is designed for students exploring business career paths and requires no industry experience.

Provides after-hours corporate travel services for domestic and international itineraries, including air, car, hotel, limo, and rail bookings. Processes tickets, exchanges, unused tickets, fare quotes, and client travel policies while meeting service-level and transaction goals. Uses GDS and corporate booking tools, maintains client confidentiality and PCI security, communicates penalties and tariffs, supports preferred vendors, and delivers professional customer service during overnight weekday and weekend shifts.

Own and optimize Socket’s revenue operations systems, including HubSpot, Clay, and the broader GTM stack. Lead the planned migration to Salesforce, maintain data quality, manage territories and routing, improve funnel and pipeline reporting, support commissions, and build automation that helps sales representatives work more effectively. Partner closely with sales leadership, IT, and representatives to identify operational issues and implement scalable solutions.

Provides Tier 1 desktop and end-user IT support through ticketing, phone, remote, and deskside channels. Installs, configures, maintains, and troubleshoots computers, servers, printers, mobile devices, applications, network connectivity, Active Directory accounts, and IP phones. Supports VIP users, onboarding, training, audiovisual events, hardware assets, software licensing, documentation, and emergency on-call rotations. Escalates complex incidents while meeting service-level targets and protecting organizational data confidentiality.

Provides agency-wide operational leadership across projects, technology, facilities, safety, security, contracts, vendors, risk management, and organizational infrastructure. Oversees workflows, budgets, IT support, technology assets, facilities, leases, procurement, and business continuity. Leads cross-functional initiatives, supports organizational change, advises the CEO and executive leadership, manages vendors and contractors, and ensures operational compliance and continuity across multiple locations.

Coordinates the full grant lifecycle, including researching opportunities, drafting proposals, gathering budgets and outcomes, tracking deadlines, supporting reporting, maintaining grant records, and assisting with funder stewardship. Collaborates with program, Finance, and Development teams to ensure accurate and timely submissions and reports. The role also supports donor engagement and in-kind donation coordination while managing multiple deadlines and confidential information.

Provides customer training, product demonstrations, technical support, and troubleshooting for Anatomage’s 3D anatomy products. Develops training materials, videos, and educational resources; gathers customer feedback; supports software testing and internal projects; and collaborates across teams. The role serves instructors, medical professionals, and other customers through virtual and in-person interactions, with travel to customer sites and events approximately 25–50% of the time.